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Food Service Management Professional

2 months ago


Glen Burnie, Maryland, United States Glory Day's Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to lead our team at Glory Days Grill. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Team Leadership: Supervise and motivate a team of restaurant staff to achieve high levels of customer satisfaction and sales performance.
  • Operational Excellence: Ensure seamless execution of restaurant operations, including food preparation, service, and maintenance of a clean and safe environment.
  • Customer Service: Foster a culture of exceptional customer service, responding to customer complaints and feedback in a timely and professional manner.
  • Sales Growth: Develop and implement strategies to increase sales revenue, including menu engineering, promotions, and marketing initiatives.
  • Inventory Management: Oversee inventory levels, manage stockroom operations, and maintain accurate records of inventory and supplies.
  • Financial Management: Monitor and control labor costs, manage cash handling and banking procedures, and maintain accurate records of sales and expenses.
Requirements
  • Education: High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
  • Experience: Minimum 2 years of experience in full-service restaurant management, with a proven track record of success in leading high-performing teams and driving sales growth.
  • Licenses/Certifications: Valid driver's license, food safety certification, and alcohol awareness training required.
What We Offer
  • Competitive Salary: Based on experience and qualifications.
  • Benefits: Comprehensive health, dental, and vision insurance, paid time off, and 401(k) plan.
  • Dining Privileges: Enjoy complimentary meals and discounts on food and beverages.
  • Growth Opportunities: Develop your skills and advance your career in a dynamic and fast-paced environment.