Front Office Manager

15 hours ago


Washington, Washington, D.C., United States Remington Hotels Full time

Overview

We are seeking a highly skilled Front Office Manager to join our team at Remington Hotels in Washington, DC.

Salary: $65,000 - $80,000 per year

Job Description

As a Front Office Manager, you will be responsible for ensuring the smooth operation of our front office, including managing staff levels, supervising associates, and handling guest requests. You will also be responsible for accurately managing daily transactions, operating the MICROS system, and communicating with other departments as needed.

Main Responsibilities

  • Manage front office staff, including interviewing, hiring, training, and scheduling
  • Accurately manage and operate the MICROS system
  • Communicate with Housekeeping and Engineering Departments regarding guest rooms and maintenance requests
  • Greet and communicate cordially with guests, promptly checking them in and out and answering questions

Requirements

To be successful in this role, you will need excellent communication and interpersonal skills, high work ethic and self-initiative, and the ability to calmly work with demanding guests. You may be required to work varying schedules, including nights, weekends, and holidays.



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