Customer Service Representative

3 weeks ago


Elko, Nevada, United States Suburban Propane Full time
Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Suburban Propane. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling inbound and outbound calls, and performing administrative tasks to ensure the highest level of customer satisfaction.

Key Responsibilities:
  • Provide proactive sales and service support to customers through phone, email, and in-person interactions
  • Maintain in-depth knowledge of Suburban Propane products and services, customer account information, and policies and procedures
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction and loyalty
  • Process and coordinate accounts receivable, collections, and accounts payable functions
  • Assist with route forecasting, maintenance, and scheduling of daily service work, installation, and repairs
Requirements:
  • Minimum of 3 years of experience in a customer service role
  • High school diploma or equivalent preferred
  • Strong computer skills, including Microsoft Office and data entry
  • Ability to multitask and prioritize assignments in a team environment

We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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