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Hotel Room Service Associate

2 months ago

Midland, Texas, United States Wyndham Hotels & Resorts Full time

Position: Room Attendant

Location: Midland, TX, US

Company: Wyndham Hotels & Resorts

Overview:

The Room Attendant plays a vital role in ensuring that guest accommodations are clean, welcoming, and well-maintained. This position is essential for providing exceptional service to all visitors, contributing to their overall experience at the hotel.

Key Responsibilities:

  1. Maintain cleanliness and organization of guest rooms according to established standards.
  2. Provide friendly and attentive service to guests, addressing their needs and concerns promptly.
  3. Perform pre-cleaning tasks, including preparing cleaning supplies and linens.
  4. Remove trash and soiled linens from rooms and common areas.
  5. Restock housekeeping carts and replenish cleaning supplies as needed.
  6. Report maintenance issues and missing items to the appropriate supervisor.
  7. Ensure compliance with safety and operational standards.
  8. Participate in training sessions and staff meetings as required.

Qualifications:

High School diploma or equivalent preferred. Previous experience in a hospitality environment is advantageous.

Physical Requirements:

This role may require long hours and the ability to lift and move objects weighing up to 50 pounds. Candidates must be able to stand for extended periods.

Skills:

Effective communication skills, both verbal and written, are essential. The ability to multitask and prioritize responsibilities is necessary for success in this role.

Company Overview:

Wyndham Hotels & Resorts is a leading global hotel franchisor and management company, offering a diverse portfolio of brands and experiences. We are committed to providing exceptional service and creating memorable experiences for our guests.