Front Desk Associate

4 weeks ago


Midland, Texas, United States Integral Hospitality Full time
Front Desk Associate

Fairfield Inn Marriott is seeking a Front Desk Associate to join their hotel team. This role is crucial in delivering exceptional guest experiences, particularly during the check-in and check-out process. Flexible schedules are available.

  • Provide guests with information on hotel services, amenities, and local knowledge and attractions.
  • Engage and sell rooms to walk-in customers.
  • Enter, change, post, and process reservations/charges to guest accounts using a computerized system.
  • Respond to guest inquiries in a timely and friendly manner.
  • Inform housekeeping of room statuses and availability.
  • Clean and tidy up the front desk area.
  • Balance the cash drawer.
  • Work collaboratively with team members and stay current on communication logs.
  • Set up breakfast.
Compensation and Perks

Starting wage is based on experience. Team members enjoy substantially discounted room rates at Hampton Inn and Hilton hotels nationwide.

Schedule and Qualifications

Part-time positions available for 10pm-6am shift. Part-time and full-time positions available for the 2 pm-10 pm position. Flexibility required to cover nights, weekends, and/or holidays as needed.

  • Must be 18 years of age or older.
  • Preference given to candidates with prior hotel front desk experience.
  • Someone who is passionate about delivering exceptional customer service at all times.
  • Will work with a computerized hotel guest reservation system and the internet to maintain accounts and search for work-related information.
  • Flexibility in your schedule (days, nights, weekends, holidays) customary with the hotel industry.
  • Someone motivated to use safe work practices and is resourceful in solving problems.
  • Position requires an ability to lift up to 30 pounds, push/pull up to 100 pounds, stand for long periods of time, and work with cleaning chemicals as needed.

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