Sales Associate
2 months ago
A leading hardware retailer in the United States, Westlake Ace Hardware operates over 150 neighborhood stores across the country. With a rich history spanning over a century, the company is committed to delivering exceptional customer service and providing a wide range of products to meet the needs of its customers.
Job SummaryThe Sales Associate will play a critical role in ensuring the success of our stores by providing a positive customer experience, maintaining a clean and organized store environment, and assisting with the receiving, stocking, and pricing of merchandise.
Key Responsibilities:- Customer Service:
- Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Proactively assist customers in finding products and solving problems.
- Ensure all customer interactions are friendly, courteous, and respectful.
- Store Operations:
- Assist with receiving, checking in, and stocking merchandise throughout the store.
- Maintain a clean and organized store environment, including the sales floor, stock room, and outdoor merchandise area.
- Assist with daily maintenance, orderliness, and cleanliness of the sales floor and stock room.
- Provide assistance to Department Specialists, such as price changes and special orders.
- Ensure signage is current throughout the store.
- Other Essential Responsibilities:
- Exhibit and incorporate the company's Core Values into daily decisions and interactions with others.
- Participate in store meetings and contribute to the development of a positive and professional work environment.
- Education: High School or GED equivalent.
- Experience: Formal retail experience preferred.
- Skills: Ability to stand, walk, lift (up to 25lbs), and climb.
$14.50-$16.00/hour
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