Customer Experience Account Manager
4 days ago
At Danfoss LLC, we are seeking a highly skilled and experienced Account Manager - Customer Experience to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.
Key Responsibilities:- Customer Engagement: Build and maintain strong relationships with key customers, understanding their needs and preferences to deliver tailored solutions.
- Account Management: Develop and execute account plans to drive revenue growth, improve customer satisfaction, and increase loyalty.
- Communication: Effectively communicate with customers, internal stakeholders, and cross-functional teams to ensure seamless execution of account plans.
- Problem-Solving: Proactively identify and resolve customer issues, ensuring timely and satisfactory resolutions.
- Business Development: Identify new business opportunities and develop strategies to drive growth and expansion.
- Experience: Minimum 2 years of experience in a customer-facing role, preferably in a manufacturing or account management environment.
- Education: Associate degree in business administration or equivalent.
- Skills: Excellent communication, interpersonal, and problem-solving skills, with a strong ability to build relationships and drive business growth.
- SAP Experience: Experience with SAP in SD (Sales & Distribution), including advanced returns management and planning.
- CRM Systems: Experience with CRM systems, preferably Salesforce.
- Industry Knowledge: Familiarity with the manufacturing industry and account management practices.
- Bonus System: Eligible for a bonus system based on individual and team performance.
- Paid Vacation: Enjoy paid vacation time to recharge and relax.
- Flexible Working Hours: Flexible working hours to accommodate your needs.
- Personal Insurance: Access to personal insurance benefits.
- Employee Resource Groups: Opportunity to join employee resource groups to connect with colleagues and develop professionally.
- State-of-the-Art Virtual Work Environment: Work in a state-of-the-art virtual work environment.
- Employee Referral Program: Participate in an employee referral program to earn rewards.
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Customer Experience Account Manager
1 month ago
Tallahassee, United States Danfoss LLC Full timeCustomer Experience Account Manager Requisition ID: 40116 Job Location(s): Tallahassee, FL, US **Job Description** Customer Experience Account Manager serves as the primary customer contact for your assigned portfolio of accounts and ensures all customer needs and expectations are met. You will engage customers through Salesforce cases, calls, and emails...
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Customer Experience Account Manager
4 weeks ago
Tallahassee, Florida, United States Danfoss Full timeJob DescriptionCustomer Experience Account Manager serves as the primary customer contact for your assigned portfolio of accounts and ensures all customer needs and expectations are met. You will engage customers through Salesforce cases, calls, and emails regarding order inquiries as to ship dates, problems, order changes, repairs, and RMA's. You will act...
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Customer Experience Account Manager
4 weeks ago
Tallahassee, United States Danfoss Full timeJob Description Customer Experience Account Manager serves as the primary customer contact for your assigned portfolio of accounts and ensures all customer needs and expectations are met. You will engage customers through Salesforce cases, calls, and emails regarding order inquiries as to ship dates, problems, order changes, repairs, and RMA's. You will act...
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Customer Experience Account Manager
4 weeks ago
Tallahassee, United States Danfoss LLC Full timeJob DescriptionCustomer Experience Account Manager serves as the primary customer contact for your assigned portfolio of accounts and ensures all customer needs and expectations are met. You will engage customers through Salesforce cases, calls, and emails regarding order inquiries as to ship dates, problems, order changes, repairs, and RMA's. You will act...
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Customer Experience Account Manager
3 weeks ago
Tallahassee, United States Danfoss LLC Full timeJob Description Customer Experience Account Manager serves as the primary customer contact for your assigned portfolio of accounts and ensures all customer needs and expectations are met. You will engage customers through Salesforce cases, calls, and emails regarding order inquiries as to ship dates, problems, order changes, repairs, and RMA's. You will act...
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Customer Experience Account Manager
4 days ago
Tallahassee, FL , USA, United States Danfoss LLC Full timeAbout the RoleAt Danfoss LLC, we are seeking a highly skilled Customer Experience Account Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Engagement: Build and maintain strong relationships with customers to...
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Customer Experience Manager
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