Technical Sales Support Specialist

6 days ago


Mesa, Arizona, United States Metso Outotec Full time
About the Role

We are seeking a highly skilled Technical Sales Support Specialist to join our team in the USA/Canada market area. As a key member of our sales team, you will be responsible for developing and implementing innovative mill lining solutions for our customers, driving sales growth and profitability in the region.

Key Responsibilities
  • Develop and execute comprehensive mill lining product strategies to drive sales growth and profitability in the USA Market Area.
  • Provide expert product support and technical assistance to existing and potential customers, ensuring their needs are met and exceeded.
  • Collaborate with Account Managers and Product Specialists to develop value solutions for customers, including value propositions and win plans for sales cases.
  • Promote new product designs and innovations to end-users and internal teams, driving adoption and growth.
  • Identify new potential customers and provide leads to the sales team, expanding our customer base and revenue streams.
  • Build and maintain strong customer relationships, generating repeat business and future leads through exceptional service and support.
  • Achieve sales target numbers in your region, driving business growth and success.
  • Provide insights on competition and advise the team on pricing levels, ensuring we remain competitive and profitable.
  • Perform product inspections and provide reports and analysis, ensuring quality and consistency.
  • Negotiate pricing levels and deliveries for the product line, driving revenue and growth.
  • Provide expertise in product installation, ensuring seamless integration and customer satisfaction.
Requirements
  • Proficient experience in the heavy industry, especially with mineral processing equipment.
  • Mechanical or Industrial Engineering degree or equivalent work experience.
  • Comprehensive knowledge of MTB/screening processes and applications.
  • Proficiency in CAD and SAP.
  • Comprehensive oral and written communication skills, organizational skills, and problem-solving abilities.
  • Experience working in a customer-focused and service-oriented environment.
  • Organized, autonomous, and able to work with minimal supervision.
What We Offer

As a Technical Sales Support Specialist at Metso, you will have the opportunity to work on exciting projects that make a real impact, enjoy opportunities for professional growth and development, and be part of a collaborative and innovative team. We offer an attractive salary and benefits package, as well as a chance to be part of a company that is committed to enabling sustainable modern life.

At Metso, we are passionate about solving problems and providing the best solutions to our customers. We work closely with internal and external stakeholders to deliver exceptional results and drive business growth. If you are a motivated and results-driven individual who is passionate about sales and customer service, we encourage you to apply for this exciting opportunity.



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