Client Support Specialist

1 week ago


Mesa, Arizona, United States Complete Testing Solutions LLC Full time
Job Overview

The Client Support Specialist plays a crucial role in maintaining customer satisfaction by providing assistance over the phone. This position involves addressing and resolving client inquiries related to products or services. The specialist will clarify client concerns, identify the root cause of issues, and offer effective solutions, ensuring timely corrections and necessary adjustments. Additionally, follow-up calls will be conducted to confirm clients are informed about their invoices and to facilitate payment collection or arrangements.

Key Responsibilities:

  • Handles orders received via phone, fax, or email.
  • Ensures data entry accuracy aligns with orders.
  • Collaborates with the finance department for prepay clients and those on credit hold.
  • Records and balances daily sales invoices to ensure accurate revenue tracking.
  • Manages customer invoicing and filing.
  • Utilizes office equipment such as photocopiers, scanners, and voicemail systems.
  • Keeps mailing and database systems updated.
  • Interacts with customers, visitors, and employees who have inquiries.
  • Adds value by addressing customer concerns and escalating issues when necessary.

Qualifications:

  • 1-2 years of experience in customer support or a related field is preferred.
  • Exceptional phone communication skills.
  • Strong verbal and written communication abilities.
  • Positive and enthusiastic demeanor.
  • Proficient in time management, organizational skills, and multitasking.
  • Detail-oriented with a focus on accuracy.
  • Exhibits professional behavior.
  • Dependable and trustworthy.
  • Familiarity with Microsoft Outlook, Word, and Excel.
  • Experience with CRM systems, such as ZOHO.


  • Mesa, Arizona, United States Cogent Infotech Corporation Full time

    Job OverviewPosition SummaryThis is not your typical customer service role; we prioritize your success.Our team has developed a structured and dedicated training program designed to enhance your skills and enable you to become a versatile agent.This program is layered for your professional development, and we encourage you to take ownership of your career...

  • Travel Nurse RN

    4 days ago


    Mesa, Arizona, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Telemetry SpecialistWe are seeking a skilled Travel Nurse RN - Telemetry Specialist to join our team at HealthEcareers - Client. As a Telemetry Nurse, you will be responsible for monitoring patient vital signs and providing critical care to those in need of constant observation.About the JobSpecialty: TelemetryDiscipline:...


  • Mesa, Arizona, United States HealthEcareers - Client Full time

    Job SummaryHealthEcareers - Client is seeking a skilled Travel Nurse RN ICU Specialist to join their team. As a Travel ICU Nurse RN, you will provide high-quality patient care in a fast-paced Intensive Care Unit environment.Key ResponsibilitiesDeliver exceptional patient care to critically ill patients in a dynamic ICU setting.Collaborate with...


  • Mesa, Arizona, United States HealthEcareers - Client Full time

    About the RoleThis position is responsible for supporting nurse leadership in the planning, development, and execution of facility education for clinicians, supporting the on-boarding and orientation of newly hired registered nurses, career development, and effective internal clinical communications.Key ResponsibilitiesCollaborate with nursing leadership to...


  • Mesa, Arizona, United States Cogent Infotech Corporation Full time

    Job OverviewKey Responsibilities:Retrieve and manage information related to registered clients and their vehicles.Handle violations captured by photo enforcement systems utilizing online platforms.Aim to achieve production targets and maintain quality standards.Execute various administrative and clerical tasks as required.Required Qualifications:Completion...


  • Mesa, Arizona, United States TEKsystems Full time

    Job OverviewThe Client Relations Specialist will serve as a vital link between insurance providers and their clients, focusing on scheduling review meetings that promote business expansion and enhance customer loyalty.For instance, one of the major clients is a well-known insurance company.Key Responsibilities:Conduct daily outreach to existing clients to...


  • Mesa, Arizona, United States HealthEcareers - Client Full time

    About the JobHealthEcareers - Client is seeking a highly skilled Travel Nurse RN ICU Specialist to join their team. As a key member of the healthcare team, the successful candidate will provide exceptional patient care in a fast-paced Intensive Care Unit environment.Key ResponsibilitiesProvide direct patient care to critically ill patients, including...


  • Mesa, Arizona, United States JKR Windows Full time

    Position: Client Engagement SpecialistExciting Opportunity Available NowAbout JKR Windows: At JKR Windows, we are leaders in the residential window replacement sector, recognized not only in our local community but also across the nation.Our reputation is built on an impressive history, with over 1500 testimonials and an average rating of 4.8 stars,...


  • Mesa, Arizona, United States La Frontera Center Inc. Full time

    La Frontera Center Inc. - Culinary Support SpecialistAbout the Organization:La Frontera Center Inc. is a distinguished non-profit entity dedicated to delivering essential community services in behavioral health counseling, crisis intervention, and suicide prevention since its inception.Position Summary:As a Part-Time Culinary Support Specialist, you will...


  • Mesa, Arizona, United States Durfee Law Group Full time

    Position OverviewDurfee Law Group is seeking a dedicated Legal Support Specialist to enhance our dynamic team of legal professionals.The ideal candidate is proactive, capable of managing processes from inception to completion, and is results-oriented. Key areas of focus include probate matters, estate management, estate planning, corporate structures, and...


  • Mesa, Arizona, United States Save the Family Foundation of Arizona Full time

    Job DescriptionOverview:This role is under the supervision of the Direct Services Program Manager. The primary responsibility of the Housing Support Specialist is to cater to the unique case management requirements of individuals in housing initiatives, collaborating with various agencies and resources to meet client needs through referrals and assistance...


  • Mesa, Arizona, United States Arizona Official Website of State of Arizona Full time

    DEPARTMENT OF CHILD SAFETY The Arizona Department of Child Safety (DCS) is a dedicated agency focused on social and human services, committed to engaging with children and families to ensure their safety, strengthen familial bonds, and achieve lasting stability. DCS operates multiple field offices across Arizona, with its central office situated in...


  • Mesa, Arizona, United States MST Debt Help Full time

    Job OverviewAre You Prepared for a New Opportunity?Become a vital part of our growing support team.NOW HIRING CUSTOMER SUPPORT SPECIALISTS – COMPETITIVE HOURLY RATE WITH INCREASESAbout Our Company:MST Debt Help is a financial mediation service dedicated to assisting seniors and individuals on fixed incomes. We take pride in guiding our clients through...


  • Mesa, Arizona, United States ORSA Technologies LLC Full time

    Job OverviewAt ORSA Technologies LLC, we recognize that every team member plays a crucial role in fulfilling our mission to enhance lives positively. We are dedicated to our core values of financial responsibility, accountability, innovative thinking, collaborative relationships, and fostering an inclusive environment. This commitment is reflected in our...

  • Travel Nurse RN

    4 days ago


    Mesa, Arizona, United States HealthEcareers - Client Full time

    Job DetailsHealthEcareers - Client is seeking a skilled Travel Nurse RN to join their team in a Telemetry role.Job ResponsibilitiesProvide high-quality patient care in a Telemetry settingCollaborate with healthcare professionals to develop and implement effective patient care plansMonitor and analyze patient data to identify potential health risks and...


  • Mesa, Arizona, United States Tech Savvy Solutions Group Full time

    Job OverviewPosition Summary:We are looking for a dedicated Technical Support Specialist to deliver first-line assistance for technical issues. In this position, you will manage incoming requests through various channels, including calls and emails, while also overseeing trouble tickets, inventory, and client equipment logistics. If you possess experience...


  • Mesa, Arizona, United States Kaleidoscope ABA Full time

    Join Our Team as a Behavior Support SpecialistKaleidoscope ABA is seeking dedicated Behavior Support Specialists to enhance our expanding team. We are looking for part-time professionals to provide essential support in our centers.What We Provide:Attractive and consistent compensationSet work schedule from Monday to Friday - NO weekends or late...

  • Travel Nurse RN

    3 days ago


    Mesa, Arizona, United States HealthEcareers - Client Full time

    About the JobHealthEcareers - Client is seeking a highly skilled and dedicated Registered Nurse to fill a travel nursing position in an Intensive Care Unit (ICU) setting.Job SummaryThis is a 13-week travel nursing assignment with a 36-hour workweek, requiring a 12-hour shift schedule. The ideal candidate will have experience working in an ICU environment and...


  • Mesa, Arizona, United States U-Turn Foundation Full time

    Position OverviewWe are currently seeking dedicated individuals to join our team as Support Staff for Client Care. This role is essential in providing comprehensive assistance and supervision to our clients, ensuring their overall health, safety, and well-being are prioritized.About The U-Turn Foundation:At The U-Turn Foundation, we are committed to...


  • Mesa, Arizona, United States HealthEcareers - Client Full time

    Job SummaryThis position is responsible for providing high-quality patient care in the Observation Unit. The successful candidate will have a strong background in nursing and excellent communication skills.Key ResponsibilitiesAssess patient needs and develop individualized care plansProvide direct patient care, including administering medications and...