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IT Support Specialist

2 months ago


Mansfield, Ohio, United States Radiant Innovations Full time

About Radiant Innovations

We are a dynamic and innovative company seeking a skilled IT Support Specialist to join our team. As a key member of our IT consulting team, you will play a crucial role in providing top-notch technical support to our clients.

Your Profile

  • Basic IT knowledge and experience in handling hardware
  • Strong problem-solving skills and ability to think critically
  • Fluent in English, both written and spoken

Your Responsibilities

  • Provide telephone customer support for IT-related inquiries
  • Ensure compliance with company guidelines and policies
  • Forward complex issues to second-level support teams

What We Offer

  • Unlimited contract with opportunities for growth and development
  • Up to 30 days of vacation, depending on length of employment
  • A fixed contact person for support and guidance
  • Company pension plan after probationary period
  • Employee referral program with a bonus of up to €250
  • Above-average salary and benefits package