Ocean Freight Customer Service Representative
5 days ago
FNS, Inc. is a leading logistics company dedicated to providing exceptional total logistics services. Since its inception in 1995, we have been committed to implementing our core values: trust, communication, team play, challenge, and balance. Our goal is to become one of the nation's top 25 logistics companies by 2025, with over $1,500M in sales, best employee and customer satisfaction, and a network of over 100 partners.
Our MissionWe strive to create a family-like working environment that promotes work-life balance, cooperation, and care for one another. Our customers trust us to deliver the best services, and we specialize in fields where professionals can nurture their talent. Our core values are integral to our success and growth.
Job SummaryWe are seeking a skilled Ocean Freight Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for performing regular reports and communication with key clients, gathering information to determine shipping needs, monitoring shipment progress, and managing customer management software.
Responsibilities- Perform regular reports and communication with key clients.
- Gather information from clients to determine their shipping needs.
- Monitor the progress of shipments to ensure that goods arrive promptly and undamaged.
- Manage customer management software to keep client records accurate.
- Process SSL invoices and manage system.
- Additional projects as needed.
- Bilingual - English/Korean preferred.
- Bachelor's Degree.
- Microsoft Office Suite.
- Attention to detail.
- Knowledge of MS Office, including Excel and Word.
- Able to work as a team.
- Great communication skills.
- Health, Dental, and Vision PPO Insurance.
- Life, STD, LTD Insurance.
- 401(K) Plan.
- Paid Time Off.
- Additional Paid Time Off (Bereavement, Wedding, Birth of a Child, etc.).
- Years of Service Awards.
- Education Assistant Program (Based on Eligibility).
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Brewster, Minnesota, United States FNS, Inc. Full timeAbout FNS, Inc.FNS, Inc. is a leading logistics company dedicated to providing exceptional total logistics services. Since our inception in 1995, we have been driven by our core values: trust, communication, teamwork, challenge, and balance. Our commitment to these values has enabled us to build strong relationships with our customers and partners, and we...
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Ocean Freight Customer Service Representative
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