Hotel Business Director

2 months ago


Baltimore, Maryland, United States Days Inn Inner Harbor Full time
Job Description

Days Inn Inner Harbor is seeking a seasoned Hotel General Manager to oversee all aspects of our local business unit. As a key member of our team, you will be responsible for formulating overall strategy, managing staff, and ensuring policies are followed.

Key Responsibilities
  • Strategic Leadership: Develop and implement business strategies to drive growth and profitability.
  • Operational Management: Oversee day-to-day hotel operations, including front desk, housekeeping, and food and beverage services.
  • Financial Management: Manage budgets, optimize expenses, and ensure financial performance meets company expectations.
  • Human Resources: Recruit, train, and develop staff to ensure excellent customer service and high employee engagement.
  • Quality Assurance: Monitor and improve hotel operations, services, and facilities to maintain high standards.
  • Problem-Solving: Identify and resolve operational issues, including employee conflicts, guest complaints, and revenue decline.
Requirements
  • Experience: Proven track record as a General Manager or similar executive role in the hospitality industry.
  • Education: Bachelor's degree in Business or a related field; Master's degree preferred.
  • Skills: Strong analytical, communication, and leadership skills; ability to work in a fast-paced environment.
Physical Requirements

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching.

Benefits
  • Insurance Package
  • Paid Time Off
  • Bonus Program

Days Inn Inner Harbor is an equal opportunity employer.



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