Senior Manager, Channel Programs

4 days ago

Chicago, Illinois, United States iManage Full time
Job Title: Senior Manager, Channel Programs

We are seeking a highly experienced Senior Manager to lead our Channel Programs team at iManage. As a key member of our organization, you will be responsible for driving the growth of our business through strategic partnerships, alliances, and market expansion.

Key Responsibilities:
  • Lead a high-performing international partnership and channel program team, providing mentorship, coaching, and professional development opportunities to team members.
  • Develop and implement a comprehensive partnership and alliances strategy aligned with the company's goals and objectives.
  • Identify, prioritize, and pursue potential partners and opportunities, including technology vendors, strategic alliances, and other industry leaders.
  • Oversee the end-to-end partnership lifecycle, from initial qualification discussions, contract processing, onboarding, product expansion, and, if applicable, offboarding.
  • Drive market expansion efforts by identifying new geographic regions, regional events, channels, and new industries for growth.
  • Collaborate with the marketing and sales teams to develop go-to-market strategies for existing technology partners, including additional product expansion while exploring new distribution channels.
  • Incorporate consistent communication plans for global partners and specific partner personas for announcements, events, product updates, and continuing education.
  • Monitor and analyze key performance metrics (e.g., NPS) to assess the effectiveness of partnership and channel initiatives.
  • Communicate progress, challenges, and opportunities to the management team, senior leadership, and other key stakeholders.
  • Drive Technology Partner ecosystem growth and retention.
  • Identify opportunities to improve, automate, and scale internal processes.
  • Achieve yearly revenue and OKR targets.
Requirements:
  • 8+ years of experience in a strategic sales, customer success, or alliance management role.
  • Experience leading, managing, and mentoring a high-performing team.
  • Experience building, creating, and driving global programs and operations that support the success of partners at a SaaS company.
  • The ability to synthesize program initiatives and create presentation materials.
  • A demonstrated ability to effectively collaborate with and drive outcomes across multiple cross-functional stakeholders and strong project management skills.
  • Exceptional communication with strong interpersonal skills.
  • Experience working with expanding global businesses in a cross-cultural international environment.
  • The ability to think strategically, enjoy multi-tasking, innovate, and drive action accordingly.
Bonus Points:
  • Knowledge and experience of the Legal/LegalTech industry.
  • Experience with Salesforce, Totango, MS Power Platform, Asana, PRM systems.

iManage is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to building a diverse and inclusive environment and encourage everyone to show up as their full authentic selves.

We offer a competitive salary, annual performance-based bonus, comprehensive health insurance, and a 401(k) retirement savings plan with a company match. We also provide flexible work hours, a modern open-plan workspace, and regular social events.

Learn more about our company culture and benefits at www.imanage.com.

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