Customer Service Representative

4 weeks ago


New Plymouth, Idaho, United States WaFd Bank Full time

WaFd Bank is seeking a Customer Service Representative to provide exceptional service to our clients. As a CSR, you will be the first point of contact for our customers, handling banking transactions, answering questions, and resolving issues in a friendly and courteous manner.

Key Responsibilities:

  • Provide excellent customer service, ensuring a positive experience for our clients
  • Process banking transactions, including deposits, withdrawals, and transfers
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with colleagues to achieve team goals and objectives

Requirements:

  • High school diploma or equivalent required
  • Basic math skills and 10-key proficiency
  • Proficient in Microsoft Office tools, including Excel, Word, and Outlook
  • Excellent communication and interpersonal skills

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Comprehensive training program
  • Collaborative and supportive work environment


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