Customer Service Representative Teller

6 days ago


New Bedford, Massachusetts, United States Service Credit Union Full time
Job Summary:

We're seeking a skilled Member Service Representative Teller to join our team at our Bedford, NH location. This role is perfect for individuals interested in a banking career with growth opportunities.

Key Responsibilities:

Accurately process all transactions, maintaining proper security and exercising good judgment.
Open and close member accounts, providing exceptional service and problem resolution.
Build and retain member relationships through service quality, creating a positive member experience every time.

Requirements:

Cash handling experience desired, with customer service or retail experience preferred.
Outstanding customer service skills, excellent verbal and written communication skills, and good organizational skills with proven ability to multi-task.
Ability to recognize and resolve member issues promptly, using courtesy and tact.

What We Offer:

Competitive pay, flexible based on experience, with great health and dental benefits starting day one.
PTO, long-term disability, and paid holidays, as well as a 401k with 8% company contribution after one year of employment.
Paid leave policy after 12 consecutive months of employment, free confidential mental health support program with Talkspace, and free identify theft protection through IdentityForce.
Tuition reimbursement, training, and career growth opportunities, as well as a positive and inclusive work environment.
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