Central Reservation Agent

1 month ago


Mastic Beach, New York, United States MyCareersFuture Full time

Job Summary

We are seeking a highly skilled and customer-focused Hotel Front Desk Central/Shift Representative to join our team at MyCareersFuture. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities

  • Deliver friendly, accurate, and efficient check-in and check-out services to guests, adhering to our company's policies and procedures.
  • Execute room checks, reservation, and public area checks to maintain high standards of quality and service.
  • Participate in staff training and development programs to enhance skills and knowledge, with opportunities for career advancement.
  • Respond to guest inquiries and provide assistance in a timely and professional manner, upholding excellent hospitality standards.
  • Manage cash handling duties and maintain accurate cash float to ensure financial integrity.

Requirements

To succeed in this role, you will possess excellent communication and interpersonal skills, with a strong ability to work in a fast-paced environment. You will be a team player, committed to delivering exceptional service and ensuring guest satisfaction.


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