Reservations Sales Agent
1 week ago
The Reservations Sales Agent is a key member of the Amrit Ocean Resort & Residences team, responsible for handling reservations, inquiries, and cancellations in a professional and courteous manner. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
Responsibilities:- Answer all incoming calls promptly and efficiently, providing accurate information about hotel services and facilities.
- Book room reservations while maximizing room revenue and average rate, using standard rate quoting scenarios.
- Enter reservations into the computer according to standard operating procedures.
- Communicate and work closely with the Sales Department concerning group bookings.
- Maintain availability calendars and communicate relevant information to operations staff.
- Handle all special reservations, including V.I.P. reservations, packages, and discounts.
- Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements.
- Attend and contribute to revenue maximization discussions and opportunities.
- Complete forecasts as required by management.
- Monitor daily sales activity and alert Guest Services Manager of sold-out nights, group status, and potential problem situations.
- Process travel agent checks, if required at property.
- Be able to perform all duties of Guest Services Agent and assist at the front desk as needed.
- High School diploma or equivalent required.
- Experience in a hotel or related field preferred.
- College coursework in a related field helpful.
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Reservations Sales Agent
2 weeks ago
West Palm Beach, Florida, United States Amrit Ocean Resort & Residences Full timeJob DescriptionCompany OverviewAmrit Ocean Resort & Residences is a premier luxury wellness community that offers a unique and personalized experience for its guests. As a leading provider of hospitality services, we are committed to delivering exceptional customer experiences and exceeding our guests' expectations.Job SummaryWe are seeking a highly skilled...
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Reservations Agent
1 week ago
West Palm Beach, Florida, United States Amrit Ocean Resort & Residences Full time{"Overview": "The Reservations Sales Agent is a key member of the Amrit Ocean Resort & Residences team, responsible for handling reservations, inquiries, and cancellations in a professional and courteous manner. This role requires a strong focus on maximizing room revenue and average rate, while providing exceptional guest service.", "Responsibilities":...
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