Student Account Analyst

22 hours ago


Waco, Texas, United States Baylor University Full time

About the Role

This position will support the mission and vision of Baylor University by providing expert financial analysis and management of student accounts. The successful candidate will maintain a customer-centric focus and understand the impact of timely and accurate processing on student experience, cross-functional teamwork, and compliance.

Key Responsibilities

  • Serve as a subject matter expert for processing third-party billing and outside scholarships, ensuring accurate and timely processing.
  • Support organizational understanding of operational impacts on cross-functional teams, compliance, and student experience, providing data-driven insights and recommendations.
  • Manage student account processing and administration across diverse student populations, including undergraduate, graduate, seminary, law, and student-athletes.
  • Process incoming payments, post payments, and reconcile daily cashiering transactions, maintaining accurate records and ensuring compliance with regulatory requirements.
  • Maintain Payment Portal functionalities, including term setup, payment plans, deposit setup, announcements, and population notifications, ensuring seamless user experience.
  • Handle remote deposit system management and deposit processing of student payment checks, ensuring efficient and secure processing.

Financial Transactions and Administrative Support

  • Act as primary contact for Wells Fargo, overseeing tasks such as voiding checks, reconciling bank statements, and approving ACH and Check refunds, ensuring timely and accurate processing.
  • Process daily reports and ensure compliance with Department of Education regulations for Title IV refund checks, maintaining accurate records and ensuring regulatory compliance.
  • Manage daily bank statements for incoming and EFT payments, ensuring accurate and timely processing.
  • Maintain written policies and procedures related to financial operations, ensuring compliance with University policies and regulatory requirements.
  • Assist with special projects and other assigned tasks by supervisors, providing support and expertise as needed.
  • Perform all other duties as assigned to support Baylor's mission, maintaining regular and punctual attendance.

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus.



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