Current jobs related to Desktop Support Analyst I - Waco - DYOPATH

  • Desktop Support Analyst

    1 month ago

    Waco, Texas, United States DYOPATH Full time

    Job Title: Desktop Support AnalystWe are seeking a highly skilled and motivated Desktop Support Analyst to join our team at DYOPATH. As a Desktop Support Analyst, you will be responsible for providing technical support and assistance to our internal customers, ensuring that their computer systems and software are running smoothly and efficiently.Key...

  • Desktop Support Specialist

    2 weeks ago

    Waco, Texas, United States A3 Staffing Solutions Full time

    Job DescriptionAs a Desktop Support Specialist at A3 Staffing Solutions, you will be responsible for providing top-notch technical support to our clients. Your primary focus will be on ensuring the seamless operation of desktop computers, including setup, maintenance, and troubleshooting.Key Responsibilities:Hands-on experience in Windows imaging for Windows...

  • Desktop Support Technician

    2 weeks ago

    Waco, United States A3 Solutions, Inc. Full time $18 - $20

    Desktop Support TechnicianOnsite 100% - Mon-Fri 8a-5p; no on-call6 month contract to permanent -Must have experience working directly with end users onsiteMust be COVID vaccinatedHands on experience in Windows imaging for Windows 10 and Windows 11To set up and manage user accounts and permissions to consent access to a network.Upholding and testing security,...

  • Desktop Support Specialist

    2 weeks ago

    Waco, Texas, United States A3 Staffing Solutions Full time

    Job OverviewWe are seeking a highly skilled Desktop Support Technician to join our team at A3 Staffing Solutions.The ideal candidate will have hands-on experience with Windows imaging, user account management, and network security.Key ResponsibilitiesImaging and deploying Windows 10 and 11 operating systemsSetting up and managing user accounts and...

  • Desktop Support Specialist

    2 weeks ago

    Waco, Texas, United States A3 Staffing Solutions Full time

    Job OverviewWe are seeking a skilled Desktop Support Technician to join our team at A3 Staffing Solutions.This is a 6-month contract-to-permanent opportunity with a reputable company.Key ResponsibilitiesProvide hands-on support for Windows 10 and 11 imaging, ensuring seamless deployment and troubleshooting.Set up and manage user accounts, permissions, and...

  • Customer Success Support Analyst

    5 months ago

    Waco, United States Sharetec Full time

    Job Type Full-time Description Sharetec is looking for a Customer Success Support Analyst to join our team! At Sharetec, we believe in the talent of our workforce. We have the opportunity to make millions of peoples' lives easier by developing innovative solutions for credit unions and their members to utilize on a daily basis. Not only do our customers rely...

  • Business Systems Analyst

    2 weeks ago

    Waco, Texas, United States Efficus, Inc. Full time

    Job Title: Business Systems AnalystWe are seeking an experienced Business Systems Analyst to join our team at Efficus, Inc. in Waco, TX. As a Business Systems Analyst, you will play a critical role in supporting our Industrial division by analyzing and evaluating business processes and organizational needs.Responsibilities:Identify and implement business...

  • Technical Support Specialist

    4 days ago

    Waco, Texas, United States ThreePDS Inc. Full time

    Job Summary:We are seeking a skilled Field Engineer 3 to join our team at ThreePDS Inc. As a Field Engineer 3, you will be responsible for installing, diagnosing, maintaining, and servicing computer-related products at customer sites and/or depot locations.Key Responsibilities:Provides support for software, hardware, and networking support for desktops,...

  • Business Systems Analyst

    2 weeks ago

    Waco, Texas, United States Efficus, Inc. Full time

    Job Title: Business Systems AnalystLocation: Waco, TX (Onsite)Duration: Full-time permanentResponsibilitiesAs a Business Systems Analyst at Efficus, Inc., you will be responsible for working with key business stakeholders and IT developers to identify and automate business processes.You will review, analyze, and evaluate business processes and organizational...

  • Research Analyst

    2 weeks ago

    Waco, Texas, United States McLennan Community College Full time

    Job Title: Research AnalystThis is a challenging and rewarding role that requires a strong analytical mindset and excellent communication skills. As a Research Analyst, you will work closely with administrative and instructional leaders to analyze and report on student course data, credit and non-credit enrollment, and utilization data. You will also develop...

  • Business Systems Analyst

    4 weeks ago

    Waco, Texas, United States Efficus, Inc. Full time

    Job Title: Business Systems AnalystWe are seeking a highly skilled Business Systems Analyst to join our team at Efficus, Inc. in Waco, TX. As a Business Systems Analyst, you will play a critical role in supporting our Industrial division by analyzing and evaluating business processes and organizational needs.Key Responsibilities:Identify and implement...

  • Research Analyst

    2 weeks ago

    Waco, Texas, United States McLennan Community College Full time

    Job Title: Research AnalystMcLennan Community College is seeking a highly skilled Research Analyst to join our Institutional and Effectiveness team. The successful candidate will be responsible for analyzing and reporting on student course data, credit and non-credit enrollment, and utilization data to support institutional decision-making.Key...

  • Business Systems Analyst

    7 days ago

    Waco, Texas, United States Efficus, Inc. Full time

    Job Title: Business Systems AnalystLocation: Waco, TX (Onsite)Duration: Full-time permanentResponsibilitiesWe are seeking an IT Business Analyst to join our Waco, TX location. The ideal candidate will have experience with ERP systems in a manufacturing environment and a strong background in business analysis.The candidate will review, analyze, and evaluate...

  • Business Systems Analyst

    1 month ago

    Waco, Texas, United States Efficus, Inc. Full time

    About the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at Efficus, Inc. in Waco, TX. As a key member of our ERP systems support team, you will play a critical role in supporting our Industrial division.Key ResponsibilitiesReview, analyze, and evaluate business processes and organizational needs with a focus on business...

  • Business Systems Analyst

    2 months ago

    Waco, United States Efficus, Inc. Full time

    Job Title: Business Systems Analyst Location: Waco, TX (Onsite) Duration: Full-time permanent Responsibilities Our company is seeking an IT Business Analyst in our Waco, TX location. join the ERP systems support team supporting our Industrial division. The right candidate will have experience with Infor Baan / ERP LN or other mid-market ERP systems such as...

  • Psychiatric Nursing Assistant I

    4 days ago

    Waco, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Title: Psychiatric Nursing Assistant I (PNA I)Job Summary: We are seeking a motivated and compassionate Psychiatric Nursing Assistant I (PNA I) to join our team at the Texas Department of Aging & Disability Services. As a PNA I, you will provide high-quality rehabilitative patient care services under the clinical supervision of a Registered Nurse...

  • Psychiatric Nursing Assistant I

    4 weeks ago

    Waco, Texas, United States HEALTH AND HUMAN SERVICES COMMISSION Full time

    Job SummaryWe are seeking a highly motivated and compassionate Psychiatric Nursing Assistant I (PNA I) to join our team at the Health and Human Services Commission. As a PNA I, you will play a vital role in providing quality psychiatric nursing care to patients in an inpatient setting.Key ResponsibilitiesProvide emergency, health, and personal care services...

  • Board Certified Behavior Analyst in Texas

    2 weeks ago

    Waco, Texas, United States Hidden Talents ABA Full time

    Behavior Analyst Job DescriptionHidden Talents ABA is seeking a dedicated and intuitive clinician to join our team. Our focus is on identifying our clients' unique interests and building on their strengths to create a fun and supportive therapy environment.Job SummaryWe are looking for a Board Certified Behavior Analyst (BCBA) to assess, develop, and...

  • IT Business Analyst

    2 months ago

    Waco, Texas, United States Efficus, Inc. Full time

    About the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at Efficus, Inc. as an ERP Specialist. This is a full-time permanent position that requires a strong background in IT and business analysis.Key ResponsibilitiesBusiness Process Automation: Identify and implement business process automation opportunities to improve...

  • Board Certified Behavior Analyst in Texas

    3 weeks ago

    Waco, Texas, United States Hidden Talents ABA Full time

    Behavior Analyst Job DescriptionHidden Talents ABA is seeking a dedicated and intuitive clinician to join our team. Our focus is on identifying our clients' unique interests and building on their strengths to create a fun and supportive therapy environment.Job SummaryWe are looking for a Board Certified Behavior Analyst (BCBA) to assess, develop, and...

Desktop Support Analyst I

2 months ago

Waco, United States DYOPATH Full time
Job DescriptionJob Description

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is passionate, fun, creative, and courageous in communications.

At DYOPATH, we're excited to have been awarded "Great Place to Work" three years in a row What makes us so great? Our people – we drive DYOPATH's award-winning culture through our collaboration, innovation, and respect for one another.

We believe that:

  • You should be able to grow and feel empowered at work.
  • You should have fun in a diversified environment and bring your true self to work daily.
  • Work-life balance is vital to our positive culture.

We are waiting for you to bring your creativity, passion, and entrepreneurial spirit to DYOPATH

We are currently hiring a Desktop Support Analyst in Waco, TX

What is the location, shift, and pay of the Desktop Support Analyst?

  • 1st Shift - 7:30am - 4:00pm
  • Pay: $23/h
  • Onsite position - Waco, TX 76712

Essential Functions and Responsibilities:

  • Analyze the user requests and incidents
  • Organize meetings with users to discuss the resolution of incidents that occur
  • Providing technical support, including installation, deployment, and maintenance of company PCs, laptops, software, scanners, and printer problems
  • Support internal customers by troubleshooting software and hardware issues face-to-face, over the phone, or chat software
  • Track progress of incidents and tasks by utilizing internal or client ticketing software
  • Create, receive, and resolve end-user incidents, tasks, and requests while maintaining response and resolution of contracted SLAs
  • Order parts as needed for asset hardware maintenance and repair to resolve tasks and incidents
  • Create, edit, and maintain knowledge-base articles
  • Act as a point of contact for 3rd party vendors and technicians
  • Performing updates: Microsoft security patches, anti-virus signature file, and other software/application updates
  • Troubleshoot incidents, reports, or processes to resolve errors
  • Document process requirements

What skills and certifications will you be bringing to the position?

  • Bachelor's Degree in computer science, IT, or another comparable field or four years of comparable work experience
  • Computer hardware troubleshooting knowledge level: Intermediate
  • Software troubleshooting knowledge level: Intermediate
  • SharePoint experience
  • Working knowledge of MS O365 Suite
  • Demonstrated ability to communicate orally and in writing
  • Demonstrate good judgment to support the clients with technical advice and problem resolution
  • Perform other related duties as necessary
  • Ability to work with team
  • Capability to prioritize workload and meet deadlines
  • Customer service oriented

At DYOPATH, we offer top-notch benefits that helped us earn our "Great Place to Work" certificate Here's what we offer:

  • Medical, Dental, Prescription, Vision, Life and Disability Insurance
  • Flexible Spending Account (FSA) as well as Health Savings Account (HSA)
  • Employee Assistance Program and Comprehensive Wellness Program
  • 401 (k) Retirement Savings Plan with company match
  • PTO - Paid Holidays and Vacation Time
  • Continuous Learning and Development Programs
  • Employee Referral Programs
  • Pet Insurance plans
  • Growth opportunities

Don't hesitate – this position won't be available long Join our creative and innovative team. Apply today

Equal Opportunity Employer

DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.