Senior Client Solutions Lead

3 weeks ago


New York, New York, United States Societe Generale Full time
About the Role

We are seeking a highly skilled Senior Client Solutions Lead to join our team at Societe Generale. As a key member of our operations team, you will be responsible for ensuring operational efficiency and enhancing the customer experience for our premium clients.

Your primary focus will be on implementing controls to monitor performance, conducting root cause analysis, and identifying innovative solutions to improve client satisfaction. You will also be responsible for fostering strong relationships with clients, managing day-to-day production, and playing a leading role in transformation initiatives.

In addition to your technical skills, you will need to have excellent interpersonal and communication skills, as well as the ability to navigate between technical, operational, and business environments.


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