Client Solutions Manager
2 days ago
Company Overview
GLG is the world's leading insight network, connecting clients with expertise from a global community of 1 million experts. Our mission is to deliver unparalleled access to knowledge and perspectives that drive business growth.
About This Role
We are seeking a Senior Client Solutions Associate to join our team in $70,000 salary role with uncapped performance-based incentive compensation. As a key member of our Client Solutions team, you will be responsible for delivering high-quality client service and driving business growth through expert connections.
Key Responsibilities
- Engage with clients on a daily basis to understand their needs and preferences
- Manage end-to-end projects, including project scoping, set-up, and follow-up
- Recruit and vet new experts to expand our network
- Maintain accountability for client projects and experiences
- Collaborate with colleagues to deliver research needs and maximize commercial outcomes
Requirements
- Bachelor's degree or higher (required)
- 1-3 years of post-graduate work experience in client-facing roles
- Demonstrated performance and business judgment in areas such as client service, project execution, and business development
What We Offer
- Competitive salary: $70,000
- Uncapped performance-based incentive compensation
- Comprehensive medical, dental, and vision coverage
- Flexible paid time off
- 401(k) and Roth 401(k) plans with employer match
- Tuition reimbursement program
- Paid parental leave and adoption reimbursement
- Wellbeing support with Calm app, Maven, and EAP
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