Head of Product, Managed Services

4 days ago


Glendale, California, United States BD Full time

We value our talented employees and strive to help them grow professionally before recruiting new talent.

The Services Operations Manager will work with pharmaceutical and biotechnology companies to accelerate their combination product development program with ZebraSci services.

The manager will oversee the on-time completion of client projects, manage engineering technician staff, and ensure projects are completed in alignment with the ZebraSci GMP quality system.

All projects and services will comply with client requirements, the company's standard operating procedures, and regulatory agencies' regulations.

BD is a global medical technology company that advances the world of health.

The company takes the imagination and passion of its employees to look at the impossible and find transformative solutions.

The Services Operations Manager will lead and manage the site engineering technician staff and project priorities.

The manager will oversee client projects, communicate project updates to clients/management, and ensure projects are completed in accordance with client expectations and company procedures.

The manager will collaborate with commercial and technical personnel to support the development of proposals/solutions for clients.

The manager will motivate team members, set performance expectations, track performance, provide staff with timely feedback, and report metrics to management as required.

The manager will conduct, perform, and/or ensure the following:

  • Work with engineering technician staff to author test protocols as required
  • Oversee laboratory data and document review to ensure work is completed in alignment with company procedures and client expectations
  • Edit, author SOPs, IQ/OQ/PQ, change control & other technical documentation related to ZebraSci processes and services
  • Manage equipment and staff schedules to maximize efficiency and productivity
  • Operations Capacity planning and Lab facility management
  • Collaborate with the technical development team to implement new methods and processes to support client projects
  • Analyze problems, identify solutions, and implement recommendations as well as manage quality events in collaboration with the quality team
  • Oversee and assist with equipment maintenance schedule including instrument calibrations, performance verification, and IQOQPQ
  • Assist with quality system-related tasks including but not limited to handling and resolution of quality events such as non-conformances, deviations, and CAPAs, including updates to Quality System documents as needed
  • Train personnel in company policies, quality system, and procedures
  • Support client and agency audits and inspections

The ideal candidate will have experience in the pharmaceutical, combination product, or pharmaceutical services industry.

Experience in laboratory operations or batch production-level project management and PMP certification is preferred.

The candidate will demonstrate excellent interpersonal skills, solid organizational/prioritization skills, and a passion for providing excellent service.

The candidate will be able to work within a fast-moving environment with multiple shifting priorities and demonstrate resourcefulness in setting priorities and guiding investment in people and systems.

A Bachelor's, Master's, or PhD degree in a science or engineering discipline plus relevant experience related to combination product or medical device manufacturing/production and/or testing is required.

The candidate will be located in the Temecula area or willing to relocate.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19.

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work.

It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

We welcome people with the imagination and drive to help us reinvent the future of health.

To learn more about BD, visit our website.

BD is an equal opportunity employer and does not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility.

The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position.

Salary or hourly pay ranges may vary for Field-based and Remote roles.



  • Glendale, California, United States ServiceTitan Full time

    Job DescriptionServiceTitan is seeking a seasoned product leader to oversee the development and launch of our Scheduling and Capacity products. As the Head of Financial Products, you will be responsible for creating intuitive and flexible experiences that enable job scheduling and provide customers with insights and automation to maximize their business...


  • Glendale, California, United States BD Full time

    Job Description SummaryWe are seeking a highly skilled Service Operations Manager to join our team at BD. As a key member of our operations team, you will be responsible for overseeing the on-time completion of client projects and managing engineering technician staff.The ideal candidate will have experience in laboratory operations or batch production-level...


  • Glendale, California, United States BD Full time

    Job Description SummaryWe are seeking a highly skilled and experienced Service Operations Manager to join our team at BD. As a key member of our operations team, you will be responsible for overseeing the on-time completion of client projects and ensuring that projects are completed in alignment with our GMP quality system.The ideal candidate will have...

  • Product Manager

    2 weeks ago


    Glendale, California, United States Insight Global Full time

    Job DescriptionThe Walt Disney Company is a world-class entertainment and technological leader, committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration...

  • Product Manager

    1 week ago


    Glendale, California, United States Insight Global Full time

    Job DescriptionThe Walt Disney Company is a world-class entertainment and technological leader. Our passion is to continuously envision new ways to move audiences around the world, a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts, and a cruise line to sports, news, movies, and a variety of other...


  • Glendale, California, United States Citigroup Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Head Universal Banker to join our team at Citigroup Inc. As a key member of our branch, you will be responsible for providing exceptional service delivery to our internal and external customers, executing all service transactions and sales referral routines to deepen client relationships.Key...


  • Glendale, California, United States aKube, Inc. Full time

    Job Summary: We are seeking a highly skilled Production Systems Manager to join our team at aKube, Inc. The ideal candidate will have experience in managing print production, workflow automation, and vendor negotiations. Key Responsibilities: Manage print production of various projects, including project planning, workflow management, and cost control. ...


  • Glendale, California, United States Solomon Page Full time

    Senior Product Marketing ManagerWe are seeking a highly skilled Senior Product Marketing Manager to drive subscriber growth through marketing campaigns and strategic initiatives. The ideal candidate will have 4+ years of product marketing experience building GTM strategies and a strong understanding of the OTT universe and subscription ecosystem.Key...


  • Glendale, California, United States DreamWorks Animation Full time

    Job Title: Financial Planning ManagerJob Summary:We are seeking a highly skilled Financial Planning Manager to join our team at DreamWorks Animation. As a key member of our finance department, you will be responsible for financial planning, forecasting, and reporting for the studio.Responsibilities:Own financial planning, forecasting, and reporting for...

  • Marketing Manager

    4 weeks ago


    Glendale, California, United States Aleron Full time

    About the RoleWe are seeking a highly skilled Marketing Manager to join our team at Aleron. As a Marketing Manager, you will be responsible for developing and executing marketing strategies to drive growth and engagement across our products.Key ResponsibilitiesDevelop and execute marketing plans to drive subscriber growth and engagementCollaborate with...


  • Glendale, California, United States Acura of Glendale Full time

    We are seeking a highly skilled Acura Product Expert to join our team at Acura of Glendale. As a key member of our Sales and Service Teams, you will be responsible for assisting clients with their new vehicles, providing expert knowledge on Acura models, and delivering exceptional customer service.Key Responsibilities:Become an expert on the Acura product...


  • Glendale, California, United States Evite Full time

    About EviteEvite is a company that celebrates life's most important moments. We're a team of curious, innovative, and collaborative individuals who work hard, move quickly, and support each other. We're committed to bringing people together and making a difference in their lives.Job DescriptionWe're looking for a passionate and creative Senior Product...


  • Glendale, California, United States RCG Global Services Full time

    RCG Technical Project ManagerJoin RCG Global Services as a Technical Project Manager in our Glendale, CA office. This hybrid role involves managing resource assignment, budget, scheduling, and scope prioritization through project plans and JIRA dashboards.Key Responsibilities:Project Planning and Execution: Manage resource assignment, budget, scheduling, and...


  • Glendale, California, United States NBC Universal Full time

    Job Title: Manager, FinanceWe are seeking a highly skilled Manager, Finance to join our team at DreamWorks Animation. As a key member of our finance team, you will play a critical role in strategic and financial planning, reporting, and analysis of the DreamWorks Animation division of NBCUniversal.Responsibilities:Own financial planning, forecasting, and...


  • Glendale, California, United States Evite Full time

    We're looking for a Senior Product Manager to join our team at Evite. As a key member of our product organization, you'll be responsible for shaping the future of our user experience and driving the development of our invitation and greeting card creation experience.Key Responsibilities:Plan, launch, and optimize experiences that help our products generate...


  • Glendale, California, United States NBCUniversal Full time

    Job Title: Financial Planning ManagerWe are seeking a highly skilled Financial Planning Manager to join our team at DreamWorks Animation, a division of NBCUniversal. As a key member of our finance team, you will play a critical role in strategic and financial planning, reporting, and analysis.Responsibilities:Develop and maintain financial plans, forecasts,...


  • Glendale, California, United States Evite Full time

    About EviteEvite is a company that celebrates life's most important moments with people. We're a team of curious, innovative, and collaborative individuals who work hard, move quickly, and support each other with integrity and fun.Job DescriptionWe're looking for a Senior Product Manager to join our team. As a key member of our product organization, you'll...


  • Glendale, California, United States Subaru of Glendale Full time

    About Subaru of GlendaleWe're a dynamic dealership that values our employees as essential partners in delivering exceptional customer experiences. Our commitment to excellence has earned us a reputation for award-winning service and value in the community.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a...


  • Glendale, California, United States GGB - Global Full time

    IntroductionAt GGB - Global, we're passionate about empowering businesses to thrive in the dynamic world of risk management. As a Branch Client Service Manager III, you'll play a pivotal role in delivering exceptional service to our clients, driving business growth, and fostering a culture of excellence.About the RoleThis is a challenging and rewarding...


  • Glendale, California, United States Akraya Full time

    Job Title: Product Manager: Visual Design and Consumer ExperienceWe are seeking a highly skilled Product Manager to lead our visual design and consumer experience efforts. As a key member of our team, you will be responsible for developing exceptional original artwork packages and title treatment designs for new titles.Key Responsibilities:Develop creative...