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Intake Operations Manager

1 month ago


New York, New York, United States City of New York Full time
Job Title: Administrative Director of Social Service M-I

**Job Summary:**

We are seeking an experienced and skilled Administrative Director of Social Service M-I to oversee the day-to-day operations of our central intake facility for single adult homeless individuals. The successful candidate will ensure that residents receive mandated services in a safe, clean, and secure environment.

Key Responsibilities:

  • Manage a professional staff responsible for the intake and assessment process.
  • Ensure compliance with agency standards, OTDA regulations, and local laws and codes.
  • Coordinate operational needs, including bed management and facility management.
  • Ensure adequate staff coverage and oversee nightly bed checks.
  • Implement a series of strategic goals and operational plans to achieve unit goals.
  • Evaluate program performance and rate and evaluate job performance of subordinates.

Requirements:

  • Baccalaureate degree from an accredited college or university.
  • Four years of progressively responsible experience in social services, including one year at the administrative or managerial level.
  • Graduate education or a license may substitute for up to a maximum of three years of experience.

Additional Information:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.