Product Lead, Digital Platform

4 weeks ago

Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

At Northwestern Medicine, we are committed to delivering exceptional healthcare services to our patients and communities. As a Product Lead, Digital Platform, you will play a critical role in shaping the future of healthcare technology.

The Product Lead, Digital Platform, reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and regulatory and accreditation standards.

Northwestern Medicine Information Services drives innovative, high-value solutions to transform healthcare. We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization.

To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly.

Northwestern Medicine understands that technology plays an integral role in shaping the future of healthcare.

Information Services strategically supports the organization by:

  • Leveraging AI, automation, and rollout of advanced cyber controls that support digital transformation strategies
  • Implementing advanced technologies in clinical and administrative areas
  • Furthering development of the end-user support model to help enhance modern infrastructure

Responsibilities:

  • Develop and maintain a clear product vision and roadmap, aligning it with the overall business strategy
  • Internal Development Platform (IDP) Azure API Manager (API-M)
  • Defining and prioritizing product features and requirements based on stakeholder input
  • Collaborating with cross-functional teams, including application analysts, architects, developers, and analytics, to ensure successful product development and delivery
  • Creating and maintaining a product backlog, including user stories, acceptance criteria, and prioritization
  • Monitoring and analyzing healthcare trends, products, and customer feedback to identify opportunities for product enhancements
  • Participating in agile development processes, such as sprint planning, daily stand-ups, and retrospectives
  • Communicating and prioritizing the product backlog, ensuring that the most valuable features to Northwestern Medicine are delivered first
  • Ensuring the product meets quality standards and regulatory requirements
  • Collaborating with Information Service teams to ensure timely delivery and resource allocation
  • Continuously evaluating and optimizing the product based on user feedback and business goals

Act as a point of contact for product-related queries and provide guidance to stakeholders on using the information systems effectively.

Qualifications:

  • 5 years' experience as a product owner or similar role in Information Technology
  • Scrum Product Owner certified or obtain certification within 6 months of hire date

Preferred:

  • Bachelor's degree in computer science, information systems, or a related field
  • Strong knowledge of information systems, data management, and software development methodologies (e.g., Agile, Scrum)
  • Excellent analytical and problem-solving skills to understand complex business requirements and translate them into actionable user stories
  • Ability to effectively prioritize and manage multiple projects and tasks concurrently
  • Strong communication and interpersonal skills to work effectively with cross-functional teams and stakeholders at all levels of the organization
  • Understanding of user experience research and design principles to ensure user-friendly and intuitive information systems
  • Familiarity with project management tools and software development lifecycles

Additional Information:

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions.

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