Digital Product Owner

4 weeks ago

Chicago, Illinois, United States HUB International Full time
About Us

HUB International is a global insurance and employee benefits broker that empowers its clients by protecting businesses and individuals in local communities. We help businesses evaluate their risks and develop tailored solutions. Our structure enables teams to maintain a unique regional culture while leveraging corporate resources.

We are the 5th largest global insurance and employee benefits broker, providing a wide range of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in more than 550 offices throughout North America, HUB has grown substantially through industry-leading success in mergers and acquisitions.

About the Role

We are seeking an agile product owner/manager leader to partner with our VIU business and technology teams through their exciting next growth phase. The Digital, Technical Product Manager role will lead agile squads and define long and short-term product vision, roadmap, and requirements. This role requires strong partnership with the SVP, Digital Technical Product Owner and team, Partner GTM team, Product Design, Application Development teams, Solutions team, and PMO functions.

This role will be empowered to drive personal and small commercial insurance product growth through our digital brokerage, focusing on delighting customers during the quoting, comparing, and deciding process for both consumers and small business owners. You will thrive in our fast-paced environment, be an expert collaborator, and a master of enabling employees to have autonomy and impact.

Key Responsibilities

Collaborate with senior VIU Solutions and Product teams, Strategic Partner GTM team, internal development teams, and Agile sprint teams to create and translate business roadmaps and capabilities into tangible technical implementations.

Serve as the product evangelist and subject matter expert to the technical/developer community on customer and partner needs, requirements, and future strategies.

Drive communication and vision between business, development, platform, data, and operations teams.

Uncover and understand customer needs, translating them into requirements for future sprints.

Iterate on the existing effectiveness of the organization, making hard decisions to enable the team to capitalize on opportunities to positively impact the customer experience.

Partner with internal and external marketing teams to translate consumer buying trends into future platform actions and benefits.

Understand upcoming technology trends and their impact on the VIU Roadmap.

Follow competitors and conduct capability analysis regularly.

Assess and address technical risks related to the overall VIU platform.

Facilitate the creation and maintenance of proper technical product documentation as needed with the team.

Requirements

Strong vision and background in digital technical product capability and market insights in the B2C, B2B, and B2B2C space.

Solid experience and knowledge of Partner-based go-to-market approaches, challenges, and interoperability in similar web, platform, and mobile products.

Ability to harness cross-industry knowledge of leading-edge technical product capabilities and translate that into the vision for the team.

Strong inter-team collaboration between various technical, business, marketing, and IT teams.

Ability to operate and lead technical product vision in a dedicated Agile sprint process and squads.

Ability to drive continued innovation in thinking, requirements, and delivered capabilities.

An inspirational, collaborative mindset with demonstrated success in building products that customers love.

A track record of product-driven growth fueled by a great end-to-end customer experience.

Ability to set product and technology vision and deliverables for the squad and own the outcome.

Create inclusive team environments that foster trust and a sense of empowerment.

Department:
CTO Organization

Required Experience:
At least 15 years of technical and/or product development with minimum 10 years in a software product owner role (or a product manager or technical manager with hands-on experience managing backlogs and collaborating with developers).

At least 3-5 years of direct management experience leading product owners.

Experience building and managing high-engagement digital consumer products and features on a flexible, services-based, API platform is a big plus.

Managed product backlog and story refinement meetings.

Prioritized the implementation of new features to maximize business value and set specific release timelines.

Experienced with development and project management tools like Jira and Confluence.

Ability to build relationships with external customers/partners and users to determine requirements and priorities and validate output of development team sprints.

Attention to detail and deadline-focused.

Experience or familiarity with tokenization, AI, Mobile, React, Python is a plus.

Strong user and stakeholder focus, excellent problem-solving and analytical skills.

Excellent communicator, comfortable having product and technical discussions with both internal and external developers and UX teams.

Experience in team environments, working in Agile teams of developers, quality engineers, and project managers.

Ability to facilitate communication between technical and non-technical stakeholders.

Required Travel:
Up to 15% as needed

Required Education:
Bachelor's degree, Masters desired

Although Chicago hybrid is preferred, candidates in the US will be considered.

We Are an Equal Opportunity Employer

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran's status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

The EEO is the Law poster and its supplement are available here at EEOAA Policy E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) or . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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