Restaurant Operations Manager
4 weeks ago
The Assistant Manager plays a crucial role in ensuring the smooth operation of the dining room and kitchen at Pei Wei. This position reports directly to the General Manager and requires minimal supervision to perform their job functions and lead the restaurant team.
This role is responsible for managing and executing all dining room and kitchen functions to established Pei Wei operational standards. The Assistant Manager must effectively communicate with all levels of employees and management, assuming leadership responsibilities over the restaurant when the General Manager is not present.
Key responsibilities include:
- Fostering a safe, respectful, and quality employee experience
- Accountable for following and executing all state safety and sanitation guidelines
- Ensuring proper timing and production of all food orders
- Supervising and facilitating training of food preparation and execution of all menu items, procedures, and recipes
- Maintaining all product quality standards by performing regular line checks
- Completing all prep lists, order guides, and cost and food inventories
- Supporting the goals of the business, including food costs, labor, and team member retention
- Supervising, assigning, and delegating tasks and giving direction to all staff and other members of management
- Assisting the General Manager in recruiting, hiring, training, and development of other managers and Shift Leaders
- Acting as a goodwill ambassador to the community of Pei Wei
- Responsible for regular repairs and maintenance of the restaurant
Requirements:
- External Candidates: 2 years of management experience
- Internal Candidates: 1 year of Pei Wei Manager experience or 6 months of Pei Wei Manager experience and 1 year of previous restaurant management experience
The ideal candidate will be able to apply data from multiple sources and experience to support fact-based decisions, providing constructive coaching in a manner that builds team member confidence and performance. They must be able to stand and walk for periods of eight to ten hours in length each shift.
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