Shift Operations Manager

4 weeks ago


Lewisville, Texas, United States Golden Chick 1278 Full time

We are seeking a highly skilled Shift Leader to oversee the daily operations of our team at Golden Chick 1278. As a Shift Leader, you will be responsible for managing cash, resolving conflicts, and ensuring the smooth operation of your shift.

Key Responsibilities:

  • Provide direction and feedback to team members during shifts
  • Schedule employee shifts and assign duties
  • Manage time-off requests and handle last-minute absences
  • Train and coach new employees
  • Inspect equipment and communicate the need for repairs or replacements to management
  • Check cash drawers and prepare bank deposits
  • Ensure health and safety standards are followed
  • Address customer and employee complaints
  • Resolve conflicts between team members
  • Foster and maintain a positive work environment

Requirements:

  • Proven experience as a Shift Leader or relevant managerial role
  • Knowledge of the industry and relevant health and safety regulations
  • Commitment to excellent service
  • Working well within a team
  • Leadership skills and ability to make decisions fast
  • Strong problem-solving aptitude
  • Ability to stand for long periods
  • High school diploma is preferred

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