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Seasonal Customer Service Representative
1 month ago
Carters Inc. is a leading North American apparel retailer specializing in clothing for babies and young children. Our brands include Carters, Osh. Kosh Bgosh, Skip - Hop, and Little Planet.
Job SummaryWe are seeking a Seasonal Call Center Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints and issues in a professional and courteous manner
- Provide product information and recommendations to customers
- Meet or exceed customer satisfaction targets
To be successful in this role, you will need excellent communication and interpersonal skills, a strong customer service focus, and the ability to work in a fast-paced environment. If you are a team player with a passion for delivering exceptional customer experiences, we encourage you to apply.
