Claims Director
1 day ago
Job Summary
The Director of Claims will be responsible for leading the claims team in delivering high-quality claims adjudication and service for group short-term disability claims. This role will contribute to the development of strategic goals and objectives, as well as the overall leadership of the team.
Key Responsibilities
- Develop and implement strategies to improve claims processing efficiency and accuracy.
- Lead a team of claims professionals in providing exceptional customer service and ensuring timely and accurate claims resolution.
- Collaborate with cross-functional teams to drive operational excellence and identify areas for improvement.
- Monitor performance metrics and results, and work with the team to address opportunities and drive improvements.
- Develop and execute strategic operative plans to drive business results.
Requirements
- 10+ years of proven leadership experience in claims or a related field.
- Working knowledge of Microsoft Word and Outlook.
- Four-year college degree or an equivalent combination of related work experience and education.
- ICA (Insurance Claims Associate); HIA (Health Insurance Associate); LOMA, FLMI (Fellow Life Management Institute); CEBS (Certified Employee Benefit Specialist) certifications are highly recommended.
What We Offer
OneAmerica Financial is committed to creating a culture of high performance and continuous improvement. As a Director of Claims, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service and driving business results.
Location
This role will be based in Portland, ME, with the option to work hybrid. The selected candidate will be expected to physically return to the office in CA, IN, or ME as business needs dictate or for team-building and collaboration.
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