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Office Manager
2 months ago
About the Role:
Gentle Dental is seeking a highly skilled and experienced Practice Director to lead our team and ensure the smooth operation of our dental practice. As the leader of the team, you will be responsible for maintaining an office environment that ensures optimal patient care and customer service.
Key Responsibilities:
- Oversee and supervise front and back office staff to ensure efficient and effective operations.
- Evaluate and review office production and procedures to develop new ways to improve efficiency, patient retention, and profitability.
- Analyze and organize office operations and procedures, including bookkeeping, invoice processing, cash control, payroll preparation, and other administrative duties.
- Develop and implement office budgets and manage the procurement of general office supplies and equipment.
- Recruitment, retention, and termination of staff, working with HR to assess, investigate, and resolve employee issues.
- Process dental insurance claims, work with HMO and PPO dental plans, and present dental treatment plans to patients.
- Maintain advanced knowledge of software systems to compile, store, and retrieve data for managerial reporting.
- Ensure compliance with all relevant state dental laws, maintain a safe work environment by complying with local, state, and federal health and safety regulations and laws, and ensure compliance with office and company policy and procedures.
Requirements:
- Leadership experience of 3+ years.
- Previous dental or healthcare management experience preferred but not required.
- Excellent verbal and written communication skills.
- Computer literacy is a must (Denticon experience is a plus).
- Bilingual is a plus.
Benefits:
- Employee Assistance Program.
- Medical and pharmacy, dental, vision insurance for employees and their families.
- Basic life, AD&D, and long-term disability insurance.
- 6 Paid holidays and 2 Paid floating holidays.
- PTO (120 hours per year for salaried employees).
- 401k plan and deferred compensation plan.
- CE credits.
- Career opportunities to advance with the company.
