IT Systems Support Specialist
1 week ago
As an integral member of our IT team, you will be responsible for the implementation, troubleshooting, and maintenance of various IT systems. Your expertise will ensure seamless operations and user support across the organization.
Key Responsibilities:
- Deliver Tier 1 (Help Desk) support by identifying, diagnosing, and resolving user issues.
- Oversee daily configuration and operational activities of IT systems.
- Assist users in navigating and utilizing IT systems effectively.
- Provide Tier 2 (Escalation) support for more complex problems, ensuring timely resolution.
- Monitor and maintain all client/server/storage/network devices, as well as mobile devices, to ensure optimal performance.
- Communicate status updates regarding escalated issues to management and internal stakeholders.
- Analyze system capacity and optimize resource utilization for enhanced performance.
- Utilize in-depth troubleshooting skills to resolve IT system issues.
- Offer detailed analysis and feedback for escalated tickets to management.
- Support the dispatch system and engage in the resolution of hardware problems.
- Configure and manage UNIX and Windows operating systems, ensuring the integrity and performance of network components.
About Avid Technology Professionals
Avid Technology Professionals, LLC (ATP) is a leading provider of software and systems engineering, as well as acquisition program management services. We are committed to delivering innovative solutions that address the IT challenges faced by both federal and commercial sectors.
Employee Benefits:
The ATP Employee Benefits package includes:
- A supportive and equitable working environment that fosters growth and challenges.
- Competitive hourly salary.
- Unique employee success sharing program that allows employees to benefit from the company's achievements.
- Automatic approved overtime, contingent on contract stipulations.
- Comprehensive retirement plan (401K) with 100% company contribution and immediate vesting.
- Medical coverage options including HMO, Open Access, and PPO plans.
- Flexible and comprehensive dental plan.
- Progressive overtime policy.
- Flexible spending account benefits.
- Generous referral bonus program.
- Holiday scheduling aligned with government holidays.
- Robust professional development and training opportunities.
- Computer and internet allowances.
- Short and long-term disability coverage.
- Life insurance options.
-
IT Systems Support Specialist
2 weeks ago
Annapolis Junction, Maryland, United States Avid Technology Professionals, LLC Full timePosition OverviewAs an integral part of our team, the IT Systems Support Specialist will be responsible for the implementation, troubleshooting, and maintenance of various IT systems. This role encompasses a wide range of responsibilities aimed at ensuring the smooth operation of our technological infrastructure.Key Responsibilities:- Deliver Tier 1 (Help...
-
IT Systems Support Specialist
1 week ago
Annapolis Junction, Maryland, United States Avid Technology Professionals, LLC Full timePosition OverviewThe IT Systems Support Specialist will be responsible for ensuring the smooth operation and maintenance of various IT systems. This role involves:Delivering assistance for the implementation, troubleshooting, and upkeep of IT infrastructures.Providing Tier 1 (Help Desk) support for problem identification, diagnosis, and resolution.Overseeing...
-
IT Systems Support Specialist
1 week ago
Annapolis Junction, Maryland, United States Avid Technology Professionals, LLC Full timePosition OverviewThe IT Systems Support Specialist will be responsible for the implementation, troubleshooting, and maintenance of various IT systems. This role involves:Providing Tier 1 (Help Desk) support for problem identification, diagnosis, and resolution.Managing daily activities related to the configuration and operation of IT systems.Assisting users...
-
IT Systems Support Specialist
2 weeks ago
Annapolis Junction, Maryland, United States Avid Technology Professionals, LLC Full timePosition OverviewThe role of the IT Systems Support Specialist involves a range of responsibilities aimed at ensuring the smooth operation of IT systems. This includes:Technical Assistance: Deliver Tier 1 (Help Desk) support for identifying, diagnosing, and resolving technical issues.System Management: Oversee daily configuration and operational activities...
-
IT Systems Support Specialist
2 weeks ago
Annapolis Junction, Maryland, United States Avid Technology Professionals, LLC Full timePosition OverviewThe role of the IT Systems Support Specialist involves a variety of responsibilities aimed at ensuring the smooth operation of IT infrastructure. This includes:Technical Assistance: Delivering support for the deployment, troubleshooting, and maintenance of IT systems.Help Desk Management: Handling Tier 1 (Help Desk) inquiries, identifying...
-
SharePoint Systems Specialist
2 weeks ago
Annapolis Junction, Maryland, United States Farfield Systems Full timeJob OverviewAbout Farfield Systems, IncBecome a vital member of the team at Farfield Systems, Inc, where we are committed to delivering exceptional services to our government partners. We foster a collaborative atmosphere that promotes professional development while ensuring the highest standards of client satisfaction. Our mission is to cultivate a culture...
-
Intermediate Systems Support Specialist
2 weeks ago
Annapolis Junction, Maryland, United States NiSUS Technologies Corporation Full timePosition OverviewAs an Intermediate Systems Support Specialist at NiSUS Technologies Corporation, you will play a crucial role in the implementation, troubleshooting, and maintenance of our Information Technology (IT) systems. Your expertise will help manage the IT system infrastructure and oversee all processes related to these systems.Key Responsibilities-...
-
Linux Desktop Support/Systems Admin
2 months ago
Annapolis Junction, Maryland, United States BAE Systems Full timeJob Description Unlock the Power of Supercomputing: Join BAE Systems-One of the Leading Service Providers of HPCsContribute to one of our longest running programs where we orchestrate the support and sustainment of some of the world's largest and most advanced supercomputers.We are more than just gatekeepers, we are the vanguard of support for the modern...
-
Linux Desktop Support/Systems Admin
4 weeks ago
Annapolis Junction, Maryland, United States BAE Systems Full timeJob Description Unlock the Power of Supercomputing: Join BAE Systems-One of the Leading Service Providers of HPCsContribute to one of our longest running programs where we orchestrate the support and sustainment of some of the world's largest and most advanced supercomputers. We are more than just gatekeepers, we are the vanguard of support for the modern...
-
Senior Systems Engineering Specialist
1 week ago
Annapolis Junction, Maryland, United States ST2 ManTech Advanced Systems Intl Full timeBecome a part of our team as a Senior Systems Engineering Specialist at ST2 ManTech Advanced Systems IntlWe are seeking a committed expert to operate within the systems engineering domain. This role is ideal for those looking to advance their career in a dynamic environment.Key Responsibilities:Oversee systems engineering initiatives encompassing...
-
System Integration Specialist
2 weeks ago
Annapolis Junction, Maryland, United States Open Systems Technologies Corporation Full timeAbout the RoleWe are seeking a highly skilled System Integration Engineer to join our team at Open Systems Technologies Corporation. As a key member of our agile team, you will play a critical role in providing support for adding new capabilities to a complex system with exacting interface, performance, and security requirements.Key ResponsibilitiesProvide...
-
IT Systems Specialist
2 weeks ago
Annapolis Junction, Maryland, United States Interclypse Inc. Full timeJob OverviewWelcome to Interclypse, where creativity and dedication converge. Each member of our team plays a crucial role in our narrative of success. We are more than just a workplace; we are a vibrant community united by the goal of redefining excellence. At Interclypse, you will uncover not just a job, but a thriving environment where your skills are...
-
IT Systems Support Specialist
2 weeks ago
Annapolis Junction, Maryland, United States DCCA Full timeDCCA is a veteran-owned IT enterprise dedicated to delivering innovative solutions to a diverse range of government entities and commercial organizations since 1982. We take pride in offering career advancement opportunities along with a competitive salary and benefits package.Position: Systems Administrator 1Security Clearance: Active TS/SCI w/ Poly...
-
Network and Systems Specialist
7 days ago
Annapolis Junction, Maryland, United States Open Systems Technologies Corporation Full timeJob DescriptionOpen Systems Technologies Corporation is a leading provider of Enterprise Security and Cloud Computing solutions to support large organizations. Our capabilities include supplying federal government entities and private businesses with software development, scientific and engineering technical assistance, systems integration and enterprise...
-
IT Systems Support Specialist
2 weeks ago
Annapolis, Maryland, United States Columbia Technology Partners Full timePosition Overview:As an IT Systems Support Specialist, you will be responsible for the implementation, troubleshooting, and maintenance of various Information Technology (IT) systems. Your role will involve managing the IT system infrastructure and overseeing processes related to these systems.Key Responsibilities:1. **Operational Support:** Provide...
-
IT Systems Specialist
2 weeks ago
Annapolis Junction, Maryland, United States Interclypse Inc. Full timeJob OverviewWelcome to Interclypse, where creativity and dedication converge. Our team is a crucial element of our success narrative. We are more than just a workplace; we are a vibrant community united by the goal of redefining excellence. At Interclypse, you will experience more than just a job – you will be part of a dynamic environment where your...
-
IT Systems Support Specialist II
2 weeks ago
Annapolis Junction, Maryland, United States Nyla Technology Solutions Full timeJob OverviewACTIVE SECURITY CLEARANCE AT THE TS/SCI POLYGRAPH LEVEL IS REQUIREDWe are seeking qualified candidates for the role of Systems Administrator Level II. If you possess a proven history of delivering exceptional results, we encourage you to consider this opportunity.The Systems Administrator is responsible for the implementation, troubleshooting,...
-
IT Systems Specialist
2 weeks ago
Annapolis Junction, Maryland, United States Interclypse Inc. Full timeJob OverviewWelcome to Interclypse, where creativity meets dedication. Each member of our team plays a crucial role in our journey towards excellence. We are more than just a workplace; we are a vibrant community united by the goal of making a positive impact. At Interclypse, you will experience more than just a job – you will thrive in an environment that...
-
Customer Support Specialist
1 week ago
Annapolis, Maryland, United States Systems Integration Inc Full timeJoin Our Team as a Customer Support SpecialistSystems Integration, Inc. is seeking dedicated Customer Support Specialists to provide exceptional service. Our representatives will engage with clients via telephone to deliver information and address inquiries effectively. Key Responsibilities:Assist customers by providing accurate information and resolving...
-
Network and Systems Support Professional
7 days ago
Annapolis Junction, Maryland, United States NiSUS Technologies Corporation Full timeJob SummaryNiSUS Technologies Corporation is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical support and troubleshooting to network, desktop, and/or systems hardware and software.Key ResponsibilitiesTechnical Support: Provide technical support and troubleshooting to...