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Client Relationship Specialist
2 months ago
United Group Services, Inc. is seeking a highly skilled Strategic Account Manager to join our team. As a Strategic Account Manager, you will be responsible for building and maintaining strong relationships with our valued clients, ensuring their satisfaction and continued partnership.
Key Responsibilities:- Develop and execute strategic account plans to maximize client satisfaction and retention.
- Identify upselling and cross-selling opportunities and collaborate with internal teams to deliver tailored solutions.
- Provide ongoing support to clients, addressing any concerns or inquiries promptly and professionally.
- Monitor account performance, analyzing data and providing insights to optimize client outcomes.
- Bachelor's degree in Business, Marketing, Communications, or a related field.
- 1-5 years of experience in account management, client services, or a similar role.
- Excellent communication and relationship-building skills.
- Strong negotiation and problem-solving skills.
- Ability to think strategically and develop account plans that align with client goals and company objectives.
- Proficiency with CRM software and other relevant tools for account management.
- Experience in a sales-related role.
- Familiarity with the media industry or a related field.
- Strong industry knowledge and ability to stay up-to-date on industry trends and competitor activities.
- A competitive salary and benefits package commensurate with experience and qualifications.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
United Group Services, Inc. is a leading business solutions provider that delivers innovative solutions to our clients. We are committed to delivering exceptional results and building long-lasting relationships with our clients.
