Customer Solutions Specialist

14 hours ago


Orlando, Florida, United States ES Solutions Firm Full time
Job Description

We are seeking a dedicated Customer Solutions Specialist to join our diverse team of professionals at ES Solutions Firm. As a Customer Solutions Specialist, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities:

  • Identify and pursue new sales leads using targeted marketing lists
  • Provide customers with products and solutions that simplify and organize their lives
  • Process sales orders, order changes, installation dates, and cancellations
  • Offer product sales and support to customers, other Customer Solutions Specialists, and our outside sales team
  • Complete tasks including building marketing campaigns, attending live events, and following up on customer enrollments
  • Excel in a team-based, competitive environment
  • Work with the account team on the growth and retention of client accounts

Requirements:

  • A high school diploma or GED equivalent is required
  • 0 – 3 years of experience working in customer service, sales, retail, or hospitality industries
  • Consistently reliable transportation
  • Ability to communicate effectively, actively listen, and problem-solve
  • Ability to work well individually and in a team environment
  • Strong sales and closing skills and the ability to overcome objections


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