Customer Solutions Specialist
14 hours ago
We are seeking a dedicated Customer Solutions Specialist to join our diverse team of professionals at ES Solutions Firm. As a Customer Solutions Specialist, you will be responsible for providing exceptional customer service and sales support to our clients.
Key Responsibilities:
- Identify and pursue new sales leads using targeted marketing lists
- Provide customers with products and solutions that simplify and organize their lives
- Process sales orders, order changes, installation dates, and cancellations
- Offer product sales and support to customers, other Customer Solutions Specialists, and our outside sales team
- Complete tasks including building marketing campaigns, attending live events, and following up on customer enrollments
- Excel in a team-based, competitive environment
- Work with the account team on the growth and retention of client accounts
Requirements:
- A high school diploma or GED equivalent is required
- 0 – 3 years of experience working in customer service, sales, retail, or hospitality industries
- Consistently reliable transportation
- Ability to communicate effectively, actively listen, and problem-solve
- Ability to work well individually and in a team environment
- Strong sales and closing skills and the ability to overcome objections
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