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Bilingual Customer Support Coordinator

2 months ago

Missouri City, Texas, United States Britton WaterWorks Plumbing Full time
Job Title: Customer Service Dispatcher

Britton Waterworks Plumbing, LLC. is a reputable family-owned plumbing enterprise looking for a committed individual to fill the role of Customer Service Dispatcher. We value self-motivated and dependable candidates who excel in a fast-paced environment.

Key Responsibilities:

  • Handle incoming calls and organize service appointments
  • Efficiently assign work orders
  • Dispatch assignments to team members
  • Manage customer billing and perform basic accounting duties
  • Ensure precise data entry

Qualifications:

  • Exceptional communication skills
  • At least 3 years of administrative experience, preferably in the construction or service sector
  • Availability Monday through Friday, with occasional Saturdays
  • Proficient in technology
  • Strong attention to detail and organizational skills
  • Outstanding customer service capabilities
  • Minimum typing speed of 30 words per minute
  • Advanced skills in Microsoft Office
  • Bilingual in English and Spanish is advantageous

Compensation will be determined based on experience level.