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Executive Director of Operations
2 months ago
Executive Director of Operations
The Executive Director of Operations, reporting directly to the Regional Vice President, oversees the day-to-day operations of a Company account. This role requires excellent communication skills, the ability to multitask, strong team leadership, client relations, and a commitment to delivering superior food quality and customer service.
Key Responsibilities:- Oversee all profit and loss (P&L) and budgeting as it pertains to the account.
- Manage overall day-to-day operations of the account, including overseeing scheduling, payroll, and team training.
- Conduct human resources functions, including hiring, progressive counseling, and terminations.
- Maintain excellent relationships with customers, guests, and clients, as well as other departments.
- Work with the Chef and management team to create menus and provide top-quality food.
- Roll out new culinary programs in conjunction with Company marketing and culinary teams.
- Bachelor's degree in Hospitality or Culinary arts preferred.
- Five years of foodservice operation experience, including high-volume production and catering experience.
- Previous experience managing a budget and overseeing team operations.
- Desire to learn and grow with a top-notch foodservice company.
- Medical, dental, and vision insurance.
- Life insurance and accidental death and dismemberment (AD&D) coverage.
- Disability insurance.
- Retirement plan.
- Paid time off.
- Holiday time off (varies by site/state).
- Associate shopping program.
- Health and wellness programs.
- Discount marketplace.
- Identity theft protection.
- Pet insurance.
- Commuter benefits.
- Employee assistance program.
- Flexible spending accounts (FSAs).