Medical Office Manager

7 hours ago


San Antonio, Texas, United States USAA Full time
About USAA

USAA is a leading financial services organization dedicated to serving the needs of U.S. military members and their families. Our mission is to provide financial security and peace of mind to those who have served our country.

Job Summary

We are seeking a highly skilled Manager, Life/Health/Retirement Income to join our Life Company Retirement Income Team. As a key member of our team, you will be responsible for managing a team of specialists dedicated to providing exceptional service to our members.

Key Responsibilities
  • Manage a team of specialists to deliver high-quality service to our members
  • Develop and implement process improvements to enhance operational effectiveness
  • Maintain compliance with policies, procedures, and regulatory requirements
  • Build and oversee a team through recruiting, developing, and retaining top talent
  • Proactively identify opportunities to improve operational effectiveness
  • Implement and monitor processes and performance standards
  • Achieve optimal productivity through effective workload management and staffing
  • Maintain current knowledge of industry trends, regulations, and best practices
Requirements
  • Bachelor's degree or 4 years of related experience
  • 10 years of experience in financial services operations
  • 2 years of direct team lead or management experience
  • Demonstrated knowledge of financial products and services
  • Current Life and Health license
  • CERTIFIED FINANCIAL PLANNERTM (CFP) designation
  • RICP (Retirement Income Certified Professional) Designation
What We Offer

USAA offers a competitive salary range based on experience and market data. We also provide a comprehensive benefits package, including medical, dental, and vision plans, 401(k), pension, life insurance, and paid time off. Our employees enjoy a flexible work environment and opportunities for professional growth and development.

USAA is an equal opportunity employer and welcomes applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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