Restoration Project Coordinator

3 weeks ago


Ridgeland, Mississippi, United States Rainbow Restoration Full time
About the Role

We are seeking a highly skilled and motivated Restoration Project Manager to join our team at Rainbow Restoration. As a key member of our team, you will be responsible for overseeing the restoration process, ensuring timely and profitable delivery of services, and maintaining high levels of customer satisfaction.

Key Responsibilities
  • Service Schedule Management: Establish and maintain a service schedule to ensure all services are delivered to meet client demand within profit margins.
  • Team Supervision: Supervise technicians, including training and performance management in conjunction with District Manager.
  • Job Site Inspections: Perform inspections and manage scope of work on job sites before, during, and after work performed.
  • Estimating and Billing: Execute timely, accurate, and profitable estimates, and ensure that all dispatched jobs are answered in a timely manner.
  • Customer Communication: Promptly respond to all communications related to customer requests, business demand, and job status updates.
  • Job File Management: Oversee all job files to ensure approval has been received from insurance companies and customers along with accurately documenting and completing notes.
  • Mitigation Duties: Perform mitigation duties alongside technicians.
  • Business Development: Work with management to develop a business plan to generate prospective customers and training to meet the projected goals.
  • Reporting and Analysis: Responsible for maintaining reports and providing any pertinent information including issues/challenges to supervisor.
Requirements and Skills
  • 3+yrs. of mitigation/disaster response field, estimating, scoping, and moisture mapping experience.
  • Xactimate experience required.
  • MICA/Symbility/Alacrity/T&M experience a plus.
  • Ability to lift/move up to 100 pounds.
  • Comfortable with walking/standing for long periods of time, working at elevated heights, and working in restricted spaces while wearing PPE.
  • Computer literate with working knowledge of work processing, business software and spreadsheet applications.
  • WRT, ASD, AMRT required. Journeyman or Master IICRC Preferred.
  • Ability to pass a drug test & extensive background screening.
  • Available for full time role with overtime, on-call rotations, and state-wide traveling.
What We Offer
  • Weekly Competitive Pay
  • 401K with match
  • 50% of medical insurance cost covered by employer
  • IICRC & other continuing education opportunity cost paid for by employer (including renewals)
  • Take home company vehicle


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