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Regional Vice President

2 months ago

Philadelphia, Pennsylvania, United States The Michaels Organization Full time
Overview

The Michaels Organization is seeking a seasoned professional to lead our multi-family community operations as a Regional Vice President. This role will oversee the overall operation of our portfolio, reporting to the SVP of Operations. A primary focus will be relationship management with various agencies, partners, owners, and institutions. Additionally, this role will support development, asset management, and acquisitions teams.

Responsibilities
  • Provide strategic direction toward the achievement of Michaels' strategy and annual goals and objectives.
  • Ensure individual properties meet targeted results and expectations regarding financial matters, occupancy, safety, appearance, and inspection standards.
  • Build, train, and develop opportunities for growth for property management leaders and team members.
  • Ensure regulatory and local law compliance and develop strategies to prevent and promptly resolve all violations.
  • Establish written objectives and strategies with individual property managers and the Property Management senior team.
  • Oversee major contract work, prepare CAP X and operating budgets, and manage results with assistance of the Regional Facility Director.
  • Partner with asset management teams to establish and drive execution of a robust strategic plan for each asset.
  • Ensure the Operations team is constantly striving to improve property operations, curb appeal, and increase revenues, strategically decrease expenses, and build relationships with tenants, vendors, and brokers.
  • Stay informed of economic and demographic conditions in each property market.
  • Communicate effectively and with appropriate detail to Executive management regarding the status of the operating strategy and results for each market.
  • Provide leadership input for Michaels to innovate property operations to maximize revenue streams and other technologies to scale key effective new initiatives quickly into productivity.
Qualifications
  • 10+ years of experience in multi-family community operations or management, preferably with experience in Military, Student, Market rate, and/or Affordable.
  • Bachelor's degree in Business, Real Estate, or a related field preferred.
  • Industry Designations (CAM, ARM, CPM, preferred).
Requirements
  • Track record of building and leading high-performing teams.
  • Excellent customer service and interpersonal skills; ability to relate to and get along with others.
  • Ability to facilitate presentations or speak in public to large groups of people.
  • Strong organizational and time-management skills.
  • Ability to multitask and maintain flexibility and creativity in a variety of situations.
  • Ability to analyze and resolve problems.
  • Ability to set and meet goals and consistently meet deadlines.
  • Ability to maintain confidentiality.
  • Exceptional written and verbal communication skills.
  • Working knowledge of property management software programs.
Working Conditions

Must have ability to work non-standard hours and perform frequent travel (estimate of 50%) to all assets in the portfolio. Requires nighttime and weekend accessibility.