Vice President of Patient Experience Leader
5 days ago
M.L. Best Consulting is proud to lead the search for a visionary Vice President of Patient Experience to join our client, a leading non-profit health system in Philadelphia, Pennsylvania. This role offers a unique chance to drive patient-centered initiatives and ensure exceptional care and service to all patients.
Key Responsibilities:- Lead the organization's experience strategy, transforming systems, processes, and behaviors to deliver exceptional patient experiences.
- Support regional enterprise teams in designing, implementing, and evaluating programs that foster a service excellence culture.
- Establish standard approaches to review and respond to customer feedback, leveraging the latest innovations in real-time service response.
- 7-10 years of experience in patient experience, with progressive levels of responsibility.
- Advanced degree in Organization Development, Public Health, Health Administration, Business, or a related field.
- Proven track record of implementing customer service improvements in large healthcare organizations.
- Advanced knowledge of CAHPS surveys, patient satisfaction tools, and complaint management.
- Results-driven, with a proven ability to lead and facilitate meetings across the enterprise.
- Strong data analysis and interpretation skills to drive service improvement efforts.
- Completion of advanced training in human-centered design, patient-centered care, or patient experience.
- Patient-Centered Outcome Research (PCORI) grant funding and CPXP certification.
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Vice President of Patient Experience Leader
2 weeks ago
Philadelphia, Pennsylvania, United States M.L. Best Consulting Full timeDynamic Vice President of Patient Experience OpportunityM.L. Best Consulting is proud to lead the search for a visionary Vice President of Patient Experience to join our client, a $14B annual revenue, multi-state, top 15 non-profit health system based in Philadelphia, Pennsylvania.Key Responsibilities:Lead the organization's experience strategy, driving...
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Vice President of Patient Experience
4 weeks ago
Philadelphia, Pennsylvania, United States M.L. Best Consulting Full timeAbout M.L. Best ConsultingM.L. Best Consulting is proud to lead the search for a dynamic Vice President of Patient Experience for our client, a leading non-profit health system based in Philadelphia, Pennsylvania.Job SummaryThis is a unique opportunity to work closely with various key stakeholders, including the executive team, operational leadership,...
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Vice President of Patient Experience
3 weeks ago
Philadelphia, Pennsylvania, United States M.L. Best Consulting Full timeTransform Patient Experience with M.L. Best ConsultingM.L. Best Consulting is proud to lead the search for a visionary Vice President of Patient Experience to join our client, a leading non-profit health system in Philadelphia, Pennsylvania. This dynamic role offers a unique opportunity to drive patient-centered initiatives and ensure exceptional care and...
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Philadelphia, Pennsylvania, United States M.L. Best Consulting Full timeTransform Patient Experience at a Top Non-Profit Health SystemM.L. Best Consulting is proud to lead the search for a visionary Vice President of Patient Experience to join our client, a $14B annual revenue, multi-state, top 15 non-profit health system based in Philadelphia, Pennsylvania.This is a unique opportunity to work closely with key stakeholders,...
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Vice President, Customer Experience
4 weeks ago
Philadelphia, Pennsylvania, United States Publicis Groupe Full time{"title": "Vice President, CX", "description": "Job SummaryWe are seeking a highly experienced Vice President, CX to lead our Customer Experience team. As a key member of our leadership team, you will be responsible for defining team direction and ensuring that all projects and work efforts are tied to clients' needs and strategic drivers.Key...
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Vice President of Customer Experience
3 weeks ago
Philadelphia, Pennsylvania, United States Power Home Remodeling Full timeJob Title: Vice President of Customer SupportJob Summary:We are seeking a highly experienced and innovative leader to join our team as Vice President of Customer Support. As a key member of our leadership team, you will be responsible for building and leading a team of experts in customer support, driving continuous improvement to and evolution of the...
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Strategic Vice President
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Strategic Vice President
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Philadelphia, Pennsylvania, United States Publicis Groupe Full time### Job Title: Vice President, Strategy ### Job Summary We are seeking a highly skilled Vice President, Strategy to join our team at Publicis Groupe. As a key member of our HCP Media Strategy team, you will be responsible for defining daily functional management of client needs and leading the day-to-day work of the Strategy team. ### Key...
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Vice President of Operational Excellence
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Marketing Vice President
4 weeks ago
Philadelphia, Pennsylvania, United States Power Home Remodeling Full timeMarketing Vice PresidentPower Home Remodeling Group is seeking a seasoned Marketing Vice President to lead our brand's marketing strategy and drive growth in our operating territories.The ideal candidate will have 20 years of experience in senior management roles, with a proven track record in driving e-commerce growth, customer acquisition, and retention....
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Strategic Vice President
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Strategic Vice President
4 weeks ago
Philadelphia, Pennsylvania, United States Publicis Health Media Full timeJob Title: Vice President, StrategyAt Publicis Health Media, we're seeking a seasoned professional to lead our Strategy team as Vice President, Strategy. This hybrid role requires three days in-office each week and offers a unique opportunity to drive client success and growth.About the RoleThe successful candidate will define daily functional management of...
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Vice President of Business Development
3 weeks ago
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Vice President I
3 days ago
Philadelphia, Pennsylvania, United States Aramark Full timeJob Title: Vice President IAs a key member of the Aramark leadership team, the Vice President I will play a critical role in managing the company's financial operations in the United States. This position will be responsible for overseeing the quarter and month-end procedures, ensuring compliance with corporate policies and US Generally Accepted Accounting...
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Vice President of Accounting
4 days ago
Philadelphia, Pennsylvania, United States IntegriChain Full timeJob Title: Vice President, AccountingIntegriChain is seeking a highly skilled and experienced Vice President, Accounting to join our team. As a key member of our leadership team, you will be responsible for providing strategic leadership and direction to our accounting functions.Key Responsibilities:Oversee the preparation of financial statements, including...
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Strategic Vice President
3 days ago
Philadelphia, Pennsylvania, United States Publicis Health Media Full timeJob OverviewPublicis Health Media is seeking a highly skilled Strategic Vice President to lead our client strategy efforts. As a key member of our team, you will be responsible for defining and executing client media strategies, leading a team of media strategists, and collaborating with internal leaders to ensure strategic alignment.Key...
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Patient Experience Strategist
1 month ago
Philadelphia, Pennsylvania, United States M.L. Best Consulting Full time{"title": "Vice President of Patient Experience", "description": "M.L. Best Consulting is proud to lead the search for a dynamic Vice President of Patient Experience for our client, a $14B annual revenue, multi-state, top 15 non-profit health system based in Philadelphia, Pennsylvania.This position offers a unique opportunity to work closely with various key...
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Vice President I
5 days ago
Philadelphia, Pennsylvania, United States Aramark Full timeJob Title: Vice President IJoin Aramark as a Vice President I and take on a leadership role in our US Accounting Function. As a key member of our finance team, you will be responsible for managing quarter and month-end procedures, controllership functions, and compliance with corporate policies and US GAAP reporting for Aramark's United States operations.Key...
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Vice President of Business Development
4 weeks ago
Philadelphia, Pennsylvania, United States Gilder Search Group Full timeJob Title: Vice President, Business DevelopmentWe are seeking a highly motivated and experienced Vice President of Business Development to join our team at Gilder Search Group. As a key member of our organization, you will be responsible for identifying and analyzing business opportunities, developing and implementing subscriber pursuit strategies in...
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Vice President of Marketing
2 weeks ago
Philadelphia, Pennsylvania, United States Power Home Remodeling Full timeJob Title: Vice President of MarketingPower Home Remodeling Group is seeking a seasoned marketing professional to lead our marketing efforts. As Vice President of Marketing, you will be responsible for developing and executing a comprehensive marketing strategy that drives business growth and brand awareness.Key Responsibilities:Develop and implement a...