Customer Service Liaison
2 days ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Standard Heating & Air Conditioning. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information to customers regarding our products and services
- Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
- Meet or exceed customer satisfaction targets and quality standards
Requirements:
- 2+ years of experience in a customer-facing role, preferably in a call center or service desk environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
- Strong problem-solving and analytical skills
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.
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