Customer Service Liaison

2 days ago


Minneapolis, Minnesota, United States Standard Heating & Air Conditioning Full time
Join Our Team as a Customer Service Representative

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Standard Heating & Air Conditioning. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our products and services
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed customer satisfaction targets and quality standards

Requirements:

  • 2+ years of experience in a customer-facing role, preferably in a call center or service desk environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
  • Strong problem-solving and analytical skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.



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