Customer Service Liaison
1 day ago
The Customer Service Coordinator role at Aramark is a dynamic position that requires exceptional communication skills and a passion for delivering outstanding customer experiences. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing proactive support to ensure customer satisfaction.
Key Responsibilities- Respond to customer inquiries via phone, email, or in-person, providing timely and effective solutions to their concerns.
- Resolve customer complaints and issues in a professional and courteous manner, ensuring a positive outcome for the customer.
- Collaborate with internal teams to resolve complex customer issues and provide seamless support.
- Develop and maintain a thorough understanding of our products and services to effectively communicate with customers.
- Stay up-to-date on company policies, procedures, and initiatives to ensure accurate and informed responses to customer inquiries.
- 3-5 years of customer service experience, preferably in a fast-paced environment.
- High school diploma required; associate's degree preferred.
- Proficiency in MS Office, particularly Excel, and strong communication skills.
- Excellent customer service and administrative skills, with the ability to multitask and prioritize tasks effectively.
- Ability to work in a team environment and maintain a positive working relationship with colleagues.
Aramark is a global leader in food and facilities management, serving millions of guests every day. Our mission is to deliver exceptional service and create memorable experiences for our customers. We are committed to diversity, equity, and inclusion, and we strive to create a workplace where everyone feels valued and empowered to succeed.
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