Restaurant Operations Manager

2 weeks ago


Burbank, California, United States Verdugo Restaurant Corporation Full time
Job Description

About Us:

Verdugo Restaurant Corporation is a renowned dining establishment in Los Angeles, known for its exceptional service and delectable cuisine. Our restaurant offers a unique dining experience, with a focus on impeccable service and a seasonally-inspired menu.

We are committed to delivering a 5-star experience for our guests, and we are seeking a highly skilled Assistant General Manager to join our team. The successful candidate will have a proven track record of leadership and a passion for delivering exceptional customer service.

Responsibilities:

  • Assist the General Manager in overseeing daily restaurant operations to ensure seamless service and a 5-star guest experience.
  • Collaborate with department heads to optimize service standards, streamline processes, and maintain an exceptional dining experience.
  • Train and supervise dining room and bar staff, ensuring they provide excellent customer service and uphold our restaurant's high standards.
  • Monitor and maintain inventory levels, ensuring proper stock levels of ingredients, supplies, and equipment.
  • Coordinate with the kitchen team to ensure efficient food preparation, timely service, and adherence to quality standards.
  • Handle guest inquiries, concerns, and complaints in a professional and timely manner, ensuring customer satisfaction.
  • Assist in the development and implementation of marketing strategies and promotional activities to attract new customers and increase revenue.
  • Uphold health and safety regulations, ensuring a clean and sanitary environment throughout the restaurant.
  • Collaborate with the General Manager in budget planning, cost control, and financial management.

Qualifications:

  • 4 years' experience in a similar level managerial role in a high-volume restaurant environment is required.
  • Strong leadership skills with the ability to motivate and inspire a diverse team.
  • Excellent interpersonal and communication skills to effectively interact with staff, customers, and vendors.
  • Proven ability to deliver exceptional customer service and resolve guest concerns.
  • Solid knowledge of restaurant operations, including food and beverage service, inventory management, and health and safety regulations.
  • Ability to work in a fast-paced, high-pressure environment, multitasking and prioritizing tasks effectively.
  • Exceptional problem-solving and decision-making abilities.
  • Proficient in computer applications such as MS Office and restaurant management software.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. We are committed to creating a positive work environment and offer competitive compensation and benefits packages.



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