Senior Restaurant Manager
1 week ago
Castaway is a renowned dining destination, nestled in the heart of Burbank. Our mission is to deliver a 5-star experience for our teams, guests, and community. We pride ourselves on growth from within, collaboration, teamwork, and creating a positive work environment.
Job Summary:
We are seeking a detail-oriented Senior Restaurant Manager to oversee and manage the front-of-house operations. This person will be responsible for ensuring excellent guest service, managing the service staff, and maintaining a clean and organized dining room. You will also work closely with the kitchen staff to ensure timely and accurate food delivery, resolve customer complaints, and assist with inventory management.
The ideal candidate will have prior experience in restaurant management and possess excellent communication, leadership, and problem-solving skills. This person will be responsible for mentoring and coaching the team to consistently deliver a 5-Star experience to our employees, guests, and community.
Responsibilities:
- Oversee and manage the front-of-house operations, including supervising the service staff, ensuring excellent guest service, and maintaining a clean and organized establishment.
- Work closely with the kitchen staff to ensure timely and accurate food delivery, resolve issues with a proactive approach, and assist with inventory management
- Train and mentor new hires, provide ongoing coaching and support, and manage employee schedules and time off requests
- Develop and implement policies and procedures to improve service quality and efficiency
- Ensure compliance with all health and safety regulations
- Oversee social media efforts and guest feedback reviews
- Manage restaurant inventory, including ordering supplies and managing vendor relationships
- At least 4 years of experience in restaurant management, in a high-volume, upscale setting
- Excellent communication, leadership, and problem-solving skills
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Flexible schedule, including the ability to work weekends and holidays as needed.
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