Donor Program Technician I

4 weeks ago


Boston, Massachusetts, United States Brigham and Women's Hospital Full time

Job Summary:

The Donor Program Technician I is responsible for performing donor registration, screenings, whole blood collection, therapeutic phlebotomies, and automated platelet collections under the general supervision of the Nurse Manager, Blood Donor Center.

Key Responsibilities:

  1. Interview donors to determine eligibility according to the donor selection criteria of the departmental Standard Operating Procedures (SOPs).
  2. Conduct medical histories and physical examinations, including pulse, blood pressure, temperature, vein checks, and blood samples for point-of-care testing.
  3. Provide donors with opportunities to ask questions and ensure their understanding of the donation process.
  4. Follow established criteria for temporary or permanent deferral of donors to prevent inadvertent collection from ineligible donors.
  5. Obtain and document informed consent from blood or apheresis donors prior to collection.
  6. Perform whole blood collection using established sterile technique.
  7. Collect blood pressure, pulse, temperature, and point-of-care tests for hemoglobin prior to therapeutic phlebotomies.
  8. Perform therapeutic phlebotomies according to departmental SOPs.
  9. Maintain continuity of donor identification by labeling collection bags and pilot tubes.
  10. Observe donors for adverse reactions and take appropriate action.
  11. Perform daily quality control, including scale calibration and equipment maintenance.
  12. Accurately perform donor registration, health histories, physical exam findings, product linking, phlebotomy data, and product ship-out in Lifetrak.
  13. Assist in maintaining adequate inventory of necessary supplies for the Donor Center and Off-Site Mobile Blood Drives.
  14. Transport blood products to the blood bank.
  15. Follow all safety and infection control policies and maintain a clean work area.

Requirements:

  • High School Diploma or equivalent.
  • Medical Assistant with phlebotomy experience or Phlebotomist training course or program required.
  • Experience working in a blood donor center desirable.
  • Flexibility in scheduling to meet the needs of the department.
  • Excellent customer service skills.
  • Experienced phlebotomy skills.

Working Conditions:

  • Donor Room and Off-Site Mobile Blood Drive environments.
  • Exposure to potentially infectious specimens.
  • Frequent standing, walking, bending required to perform procedures.
  • Moderate amount of lifting and carrying of equipment/supplies weighing 10-50 pounds.


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