Customer Relations Specialist

4 weeks ago


New Orleans, Louisiana, United States Jonathan Stewart - State Farm Agent Full time
Job OverviewAs a Customer Relations Representative with Jonathan Stewart - State Farm Agent, you will play a vital role in delivering exceptional customer experiences and driving business growth through value-based conversations and remarkable service.

Key Responsibilities
  • Provide prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
  • Collaborate with the agent to establish and meet marketing goals, developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services.
What We Offer
  • Competitive salary plus commission/bonus structure
  • Comprehensive health benefits
  • Profit sharing opportunities
  • Paid time off (vacation and personal/sick days)
  • Valuable experience and growth potential within the agency
Requirements
  • Sales experience, preferably in outside sales or inside sales, retail sales, or telemarketing
  • A successful track record of meeting sales goals/quotas
  • Excellent communication skills, including written, verbal, and listening abilities
  • A genuine enthusiasm for the role insurance and financial products play in helping people manage risks and achieve their goals
  • Self-motivation and ability to work independently
  • Ability to make presentations to potential customers and achieve mutually agreed-upon marketing goals
  • Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain)

This is an exciting opportunity to join a dynamic team and contribute to the success of Jonathan Stewart - State Farm Agent. If you are a motivated and customer-focused individual with a passion for insurance and financial services, we encourage you to apply.



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