Customer Relations Specialist
4 weeks ago
Key Responsibilities
- Provide prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Utilize a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
- Collaborate with the agent to establish and meet marketing goals, developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services.
- Competitive salary plus commission/bonus structure
- Comprehensive health benefits
- Profit sharing opportunities
- Paid time off (vacation and personal/sick days)
- Valuable experience and growth potential within the agency
- Sales experience, preferably in outside sales or inside sales, retail sales, or telemarketing
- A successful track record of meeting sales goals/quotas
- Excellent communication skills, including written, verbal, and listening abilities
- A genuine enthusiasm for the role insurance and financial products play in helping people manage risks and achieve their goals
- Self-motivation and ability to work independently
- Ability to make presentations to potential customers and achieve mutually agreed-upon marketing goals
- Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain)
This is an exciting opportunity to join a dynamic team and contribute to the success of Jonathan Stewart - State Farm Agent. If you are a motivated and customer-focused individual with a passion for insurance and financial services, we encourage you to apply.
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