Housing Specialist

16 hours ago


New Orleans, Louisiana, United States Housing Authority of NO Full time
Job Description

At the Housing Authority of New Orleans, we are seeking a highly skilled Housing Specialist to join our team. As a key member of our staff, you will be responsible for delivering exceptional customer service to our participants and landlords while performing a variety of case management functions related to the HCV/Section 8 program.

Key Responsibilities:

  • Deliver superior customer service to participants and landlords
  • Perform case management functions related to the HCV/Section 8 program
  • Conduct eligibility interviews with applicants and port-in families
  • Determine eligibility of applicants from the waiting list, special admissions, and port-ins
  • Process and review Section 8 PB program applicants
  • Perform rent reasonableness determinations and forward completed packages to supervisors
  • Issue vouchers for families requesting to move and contact owners for contract signing

Requirements:

  • Two years of college coursework and three years of experience in public housing, Section 8, case management, or apartment management
  • Bachelor's degree and Housing Choice Voucher Specialist Certification preferred
  • Excellent communication and interpersonal skills
  • Ability to complete complex and detailed tasks in a timely manner
  • Ability to plan and prioritize duties

Working at the Housing Authority of New Orleans:

We are an equal opportunity employer and provide a diverse and inclusive work environment. We offer competitive salaries, benefits, and opportunities for professional growth and development.


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