Customer Experience Specialist

4 weeks ago


New Orleans, Louisiana, United States Jonathan Stewart - State Farm Agent Full time
Job OverviewAs a Customer Experience Specialist with Jonathan Stewart - State Farm Agent, you will play a vital role in promoting State Farm's premier insurance and financial service products. Your exceptional communication skills and customer-centric approach will empower clients to make informed decisions about their insurance needs.

Responsibilities:
  • Forge lasting relationships with customers and proactively follow up to ensure continued satisfaction.
  • Employ a customer-centric approach to guide clients through comprehensive insurance options.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services.


As a valued member of our team, you will receive:
  • 401k
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Professional development
  • Abundant opportunities for career advancement within our agency
  • License reimbursement


Requirements:
  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.


If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

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