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Senior Marketing Program Manager

2 months ago

Minneapolis, Minnesota, United States Chewy Full time
Job Title: Senior Marketing Program Manager

Chewy is seeking a highly skilled Senior Marketing Program Manager to join our Go-to-Market Operations team in Boston, MA, Minneapolis, MN, or Plantation, FL locations. This role is critical for Chewy to maintain and improve speed to market.

Key Responsibilities:
  • Build and lead highly engaged, effective partnerships across Brand Marketing, Product, Creative, Channels, Site Experience, and other cross-functional teams.
  • Consistently deliver multiple, concurrent programs that drive customer value, anticipated return on investment, and impact many teams.
  • Partner with cross-functional collaborators to develop tailored, actionable processes and work-back plans with an emphasis on durable mechanisms & speed to market.
  • Master and use software tools to successfully navigate through program stage gates and objectives as well as gather key project data to support business initiatives, decisions, goals, and growth.
  • Proactively identify and resolve time-sensitive challenges with a positive, solutions-focused approach.
  • Work directly with Marketers, Channel owners, and Creatives to ensure seamless, end-to-end, timely project completion.
  • Facilitate external partner timelines & routines to deliver successful product marketing campaigns, serve as a trusted resource & advisor.
  • Be the subject matter authority in all areas of the program, proactively setting and handling expectations on an ongoing basis throughout the engagement life cycle.
  • Act as a key partner in how the full funnel process works for Marketing campaigns, providing feedback and key insights to our Marketing Leadership, influencing solutions from the PM vantage point.
  • Make data-driven decisions to optimize processes and mechanisms with the goal of simplifying and expanding efficiency.
Requirements:
  • Minimum 5-7 years of experience in a fast-paced setting or similar Marketing environment directly running multiple, cross-functional programs.
  • Experience leading and supervising product and marketing relationships.
  • Proficient in using project management software tools (Smartsheet, PowerPoint, Office Timeline, Confluence, CrossCap, Workfront, etc.) to optimize process workflows, including maintenance of key project details and data points.
  • Proven track record in using analytical, innovative, and quick-on-your-feet thinking to adapt work-back plans while still delivering on time and budget.
  • Proven track record of gaining trust and respect by consistently illustrating sound critical thinking skills and maintaining composure in ambiguous situations.
  • Excellent attention to detail, effective problem-solving skills.
  • Great teammate, passionate about motivating and/or mentoring team members, fostering a positive team environment and culture.
  • Bachelor's degree in Communications, Marketing, or related field.
  • PMP-certified preferred.
  • Travel is expected 10% of the year.