Customer Service Representative

2 days ago


Romeoville, Illinois, United States SURESTAFF LLC Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at SURESTAFF LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries and concerns
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless customer service and support
  • Develop and maintain a thorough understanding of our products and services to effectively communicate with customers
  • Utilize strong communication and interpersonal skills to build strong relationships with customers and internal stakeholders
  • Stay up-to-date on industry trends and developments to provide expert advice and guidance to customers
  • Work effectively in a fast-paced environment with multiple priorities and deadlines
  • Meet or exceed customer satisfaction targets and key performance indicators
Requirements
  • Bachelor's degree in a related field or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Strong problem-solving and analytical skills
  • Ability to multitask and prioritize tasks effectively
  • Proficiency in Microsoft Office Suite and other relevant software
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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