Customer Service Representative

4 days ago


Cypress, California, United States 1-800-PLUMBER Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our office staff, you will be responsible for providing exceptional service to our customers, answering calls, and performing various administrative tasks.

Key Responsibilities

* Answer inbound calls and provide excellent customer service
* Dispatch calls to technicians and perform basic accounting functions
* Maintain accurate records and perform data entry tasks
* Collaborate with the team to achieve customer satisfaction and resolve issues

Requirements

* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Basic computer skills and knowledge of office software
* Excellent communication and problem-solving skills

What We Offer

* Competitive hourly rate: $18.00 - $21.00 per hour
* Opportunities for advancement and professional growth
* A dynamic and supportive work environment

About Us

1-800-Plumber +Air is a premier plumbing and HVAC company dedicated to providing unmatched service to our customers. We are committed to building long-term relationships with our customers and employees, and we believe that our Win/Win/Win model is the key to our success. We are looking for a motivated and customer-focused individual to join our team and help us achieve our goals.

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